This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front pump in transmission failed. Van will not drive.also have keep replacing sway bar end links, for years since new. Had to replace rear wheel hubs due to bearing failure.
Rear trailing arm broke loose from the chassis. 2 bolts sheared off on right side 2 were missing and left side two were missing and the other 2 were loose. The whole right side of the rear end was hanging down. This happened while in town at low speed fortunately as in a few minutes I would have been on the highway at 55 mpr. Grandkids were in the car. It was totally undriveable and I had to have it towed. Having read online there are several others that have had the same issue. I wonder how many major accidents or fatalities have occured on Chrysler or Dodge minivans because of this condition. This van has less than 40K miles.
The contact owns a 2012 Chrysler Town and country. While driving at approximately 60 mph, there was an abnormal humming sound coming from the front and rear driver side. The vehicle was taken to an independent mechanic. The wheel hub assembly was replaced on the front and rear driver side tires. The failure recurred on the front and rear passenger side tires. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 12V141000 (suspension). The approximate failure mileage was 48,000.
The contact owns a 2012 Chrysler Town & Country. The contact stated while driving various speeds, the vehicle would make a loud howling noise. The vehicle was taken to an independent mechanic where the technician diagnosed that the rear passenger side wheel bearing was defective and needed to be replaced. The manufacturer was made aware of the failure and stated that the vehicle was not included in recall NHTSA campaign number: 12V141000 (suspension). The vehicle was not repaired. The failure mileage was 40,000 and the current mileage was 44,000.
The contact owns a 2012 Chrysler Town and country. While driving approximately 5 mph, the contact heard a loud screeching sound from under the vehicle. After inspecting the vehicle the contact noticed that the front passenger side tie rod disconnected and the other three wheels were pointing forward. The vehicle was towed to the dealer, where the technicians replaced the tie rod. They also advised that a lug nut was not tightened correctly. The vehicle was repaired. The approximate failure mileage was 2,766. Updated 04/10/12 updated 04/16/12
A D V E R T I S E M E N T S
- Toms River, NJ, USA