This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While make any turns consumer noticed a clicking noise from steering. Dealer has been notified. The dealer used a spray to fix the clicking noise in the steering column, but it did not solve the problem.
I am on my fourth steering column with less than 25,000 miles.did I buy a lemon or can you help me? the Dodge people only said they would only document it. Thank you.
- Nashville, TN, USA
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Unexpectedly the steering wheel locks up. Dealer has inspected and repaired the vehicle and the problem still exists. Failed part not available for three days because of high demand and cannot be kept in stock. Manufacturer has been notfied.
Steering wheel binds and gear shift lever on column moves putting truck into neutral twice at hightway speeds, dealer tested and said that this needs to be replaced at a cost of 400 dollars I feel that a vechile should not have to have a streering colum replaced at 50000 miles
Vehicle was purchased in July of 96. In July of 97 a popping noise started coming out of the steering column.. the vehicle had 21,500 miles on it. My dealer replaced the steering column with a new one under warranty. July of 99 the steering column started making the same noise. The vehicle was taken back to the dealer again and I was told that the clock spring was bad. I had a new clock spring installed but this didnot correct the problem. The dealer refunded my money for the clock spring and the cost of the labor to install it. Front end of vehicle was disassembled to find out where the noise was coming from. I was told that the steering column had gone bad again. At this time the vehicle had 55984 miles on it and it is out of warranty. The new steering column lasted just a few days shy of two years and a little over 30,000 miles. The dealer said that since the vehicle is out of warranty, I'll have to pay the full repair bill to have the vehicle repaired. I called Chrysler hot line number and explained to them that the new steering column shouldn't have gone out in only two years and 30,000 miles. They told me that as a good faith messure they would go 50-50 with me on the repair. This isn't right! no way should that part go out in two years. That means, if I keep the vehicle, every two years I'll be spending $500 for a new steering column.
The passenger's windshield wiper arm motor broke, which may cause visual difficulty. Also, the steering system is very loose, and dealer had to replace the steering shaft. Problem is still occurring. Presently, dealer wants to replace the steering column and other parts. In addition, there are problems with transmission and transfer case which has been replace 3 times.
Steering in the vehicle gets extremely sloppy when driving and makes it hard to steer. The steering column has been replaced and the upper and lower control arms.
Steering wheel: While driving the steering wheel locks up and it becomes very hard to turn. It seems as if there is no power. Vehicle is in for repair in shop but they can't find the problem.
When applying brakes, vehicle pulls severely to right, according to dealer, calipers were sticking, replaced calibers/ rotors, problem has reoccurred; also, experiencing lot of play in steering column, can M ove shaft U/down, not a tilted steering wheel.
During vehicle operation at 5 mph, the brackets which hold the steering column disconnected, causing it to come apart. Consumer states the steering column fell in his lap and the bolts hit his feet.
A D V E R T I S E M E N T S
- Buffalo, NY, USA