This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Replacement of intake gasket/ catalytic converter has gone bad/ tie rod went bad. Mr the consumer experienced some belt squealing in the engine compartment. The belt was replaced under warranty. The consumer took the vehicle back to the dealer because of an engine noise. The tires were discovered to be worn.
1999 Dodge Ram 1500 experience engine noise defective manifold gasket set. The consumer vehicle had several mechanical problems. The consumer complained of noise in the engine compartment. Initially the serpentine belt was replaced but when the noise resurfaced the dealer replaced the intake gasket. Over time the consumer had to also replace the catalytic converter, crankshaft seal and radiator. The vehicle continued to perform poorly. The dealer determined that he gasket needed to be replaced again. The consumer decided to do the repairs himself. While performing the gasket repairs the cons noticed that the old gasket was bent. He determined that the dealer had installed the incorrect gasket for the vehicle.
I bought a 1999 Dodge Ram 1500 pickup with a 5.2 liter engine from swift Dodge in davis, ca in December of 1998. The first day, I noticed that it had a spark knock or ping when accelerating up the slightest grade. With the air conditioner on or when pulling a small trailer, the knock was worse. I complained about it everytime I took my truck in for service at the dealership. The manifold gasket was replaced twice by the deaer, and I was told that would fix it. It didn't. I've had the truck in for service at swift Dodge approximately 13 times over the past 4+ years, each time complaining of the spark knock. Sometimes they have said they can't hear it, sometimes they just put me off, and sometimes they changed the manifold gasket. Now, I'm told - at 129,000 miles - that the gasket has failed again and that the cylinder heads need to be replaced as well, all for the price of $2,000+. I've called Chrysler to no avail. I have one complaint on record with them from April 2001. There are 2 technical service bulletins out on this very problem. Apparently the fix is only temporary, and when the truck is past its warranty, the consumer pays. It's not fair that a chronic design problem isn't definitively remedied by the manufacturer under warranty. If all companies included design flaws in every product that the consumer would eventually be charged for, companies could enjoy a steady stream of after-warranty income. That's what's happened here. By the way, the web is full of customer complaints and threats of class-action suits for this very problem with 1999 Dodge pickups and durangos. I don't know if there is any legal recourse, but I'm lodging my legitimate complaint anyway. Yours truly, dennis parker
- Sacramento, CA, USA
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The vehicles engine bolt loosened and a screeching noise was produced. The dealer was notified. All 20 valve cover bolts had loosened. They loosened an additional two times after properly torqued. Loosened valve cover bolts caused oil to leak out of engine.
The intake air plenum had caused knocking in the engine, poor performance, and oil contamination. The dealer found the engine vacuum in the crankcase bed leaking. Mr scc
Consumer complained previously to dealer about water and salt splashing onto motor due to lack of a motor guard. Dealer advised consumer that if guard was installed warranty would be voided. The vehicle's fuel rails were corroded and the consumer was very concerned they will break, and spew gas over engine and cause a fire.
The intake gasket leaked, there was a knocking sound coming from vehicle, engine oil had leaked along with a smoke odor, and there was uneven tire wear. Scc
Consumer was traveling 70mph on highway and without prior warning vehicle stopped. Consumer heard a noise, and vehicle just went out. Vehicle had to be towed.
Vehicle pulled from side to side. While pulling to one side, when applying brakes, vehicle pulled to other side. Contacted dealer, and dealer did not know what caused it. Heads have cracked twice and dealer will not acknowledge problem.
A D V E R T I S E M E N T S
- Newtown, CT, USA