This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On my 2000 Dodge Ram 1500 4X4 quad cab my dashboard started to crack and it created holes in the dashboard. Now, the dashboard was cracked all the way to the passenger airbag, and I was afraid that the airbag will rip upon deployment. Also, electrical failures; headad lights/tail lights/ dash lights and mirrors won't work once the heat got to the wires underneath the dashboard.
I have a 2000 Dodge Ram quad cab. I have had the truck since 2000 and taken immaculate care of it. Over the coarse of the past 2 years the dashboard has been steadily cracking and was getting worse. I was told to send this report from stephen cooper who was a tv reporter in Florida.
Excessive cracking of the dashboard and instrument cluster bezel material. Numerous cracks have developed completely through the materia, L leaving sharp edges exposed. Cracks first appeared in 2005. They quickly propagated throughout the entire dashboard and bezel area.
- Merritt Island, FL, USA
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A crack in the dashboard of my 200 Dodge 1500 Ram quad cab 4X4 started 3 yrs. Ago. The local dealer said they would charge me $100 for diagnostics. " the dash is cracked " so badly, that I use a felt cover to hide the embarrassment. How can I ever sell this truck like this.
There was a news story on 5/1/07 about people's dash cracking and caving in on there 2001 Dodge Ram trucks. I own a 2000 Dodge Ram truck 1500 and have had the same issues with the dash cracking in several places. My father-in-law owns a 1999 Dodge 2500 and has the same problem. I would like to know if Dodge is aware of the problem and if the plan on having a recall to correct this problem.
I have a Dodge Ram 1500 P/U truck bought new in 2000. In 2004 the dash board began cracking in multiple places. According to local Dodge dealership my truck was out of warranty and this was expected in the Florida sun. Within 6 months after the crack started, the middle of the dash caved in - the entire dashboard is now very brittle. I do not feel a dashboard should only last just outside the warranty period. The replacement cost of the dash from Dodge was $1000+. how do I proceed with this issue. This is not fair to the many Dodge customers.
2000 Dodge Ram 1500 - dashboard cracking so bad that it has left large holes which has potential of causing electrical problems and loss of light system.
2000 Dodge Ram cracked dashboard, I'm worried about wiring problems. I heard someone had their lights go out at night. Duck tape is the only thing holding parts of my dashboard from falling completely apart.
I have a 2000 Dodge Ram 1500 quad cab. This is my 4th Dodge Ram truck and I have never had this problem before. I first noticed a small crack in the corner and then another, and another...now I can probably fit a basketball or something in there the hole is so big. This is absolutely crazy. You pay $30,000 for a vehicle and then you tell the dealership about it and they don't want any part of it except to try and sell you another new vehicle. I have called and complained to the corporation and they want nothing to do with it either. I am not sure of the exact date of when this happened, but it was around the same time that my clear coat came off my truck as well, that I used to wash every other week and take very excellent care of. They told me the problem of the dash and the paint was because my truck was black and I lived in Florida. When I let them know that this was my 4th Dodge truck and I have owned all of them in fl, one was red and the other 3 were all black as well and they never had any problems, they just got really quiet and tried to change the subject. When I wouldn't let them and kept pushing the issue, they never had an answer for me and basically blew me off. Pretty sad when you think about it, you spend that much money on a vehicle and you take excellent care of it and then it falls apart because they use crappy parts of something and they don't even care. Myself and my step dad talked to the guy who sold me the vehicle (phil bobbit) and he told me that he would "take care of it for me" and to just bring it into the paint and body and they would fix it up for me. Well when we showed up for that they looked at me like I had a third eye or something. They knew nothing about this discussion with phil. Then I left several messages for him and he never returned my calls.
I have a 2000 Dodge Ram 1500 pickup that I drove off the dealer lot new in January 2000. The dash began to crack, then the cracks developed into holes. Chunks and shards of plastic have fallen down into the dash. The cracks extend down to the passenger side airbag which has now been turned off due to the risk of flying plastic missiles if the airbag is deployed. This was not due to excessive sun since the truck has been parked in shady areas for most of the time I've owned it. Nothing has ever been allowed to be placed on the dash to cause any kind of stress damage. This truck was assembled in Mexico according to the tag inside the door. I am concerned about the safety issue involved with the sharp, brittle plastic and the fact that this is clearly a result of poor quality plastic. Thank you.
(1) dash cracked premature (2) failure due to poor manufacturing resulted in cut to hand and torn sleeve. Possible tear to air bag if deployed. (3) Dodge has done nothing to repair this defect.
My dash board started to crack about a year and a half ago. Noticed small hairline cracks that have now turned into large holes, with pieces of the dash falling in. Have been told nothing could be done. No incidence on my part could have caused this.
: the contact stated the dashboard cracked above the steering wheel, and in the corner by the passenger window. The cracks continued to get worse until the crack above the steering wheel grew to 16 inches, and the one near the passenger window became a hole 3 inches in diameter. The cracks caused the wiring under the dashboard to corrode slightly. The vehicle was taken to a private repair shop, who determined that the dashboard needed to be replaced. The mechanic also noted that between 1994 and 2001, the dashboards on those vehicles were all cracking.
A D V E R T I S E M E N T S
- Overland Park, KS, USA