4.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Ram 1500 cooling system problems

cooling system problem

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2009 Dodge Ram 1500 Owner Comments

problem #1

Apr 022012

Ram 1500 8-cyl

  • 24,000 miles

A D V E R T I S E M E N T S

I received a recall for my truck that had something to do with the air conditioning/heating. When I took my truck in to have the recall fixed, it was already not working. There is a knocking up under the dashboard, air/heat only comes out vents in dash and defrost, it will not blow out of other vents such as floor, etc.. I took my vehicle to the dealer to get the recall and problem fixed. Obviously my truck was already faulty due to the recall issue. When I picked up my truck, it was still "knocking" and the air/heat was not blowing out of all vents. I told the dealership it was not fixed and he told me that they fixed only what they were supposed to and I would have to "pay" to have the problem fixed! the problem occurred "as a result" of the recall, and I feel it is there responsibility to fix it. Then in July 2013, I called the same dealer to have a new recall fixed (rear axle pinion nut-NHTSA 13V-038). They did not have the part and needed to order it and told me they will call me when it arrived. Today, November 5, 2013, I still have not received a call from this dealership to fix my rear axle pinion nut. I have been taken advantage of by this particular dealership over and over again. The only time I take my vehicle to this dealership is to fix recalls and they still find ways to take advantage of me. For all other needs of my truck I go elsewhere! just need some direction on the pinion nut. I would like to have it fixed before it stops working and results in a crash. In addition, I still feel that the dealership should fix the air/heat issue, due to that fact that it stopped working as a result of the defect. I do not believe it will cause a crash unless it changes and quits blowing out of the defrost vents.

- Battle Creek, MI, USA

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