This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Ram 1500. While the vehicle was stationary, the heating system and the defroster stopped working. The contact stated that the windows would not defrost and the heating system blew cold air in the winter of 2015. A dealer was not contacted about the failures. In addition, while driving 75 mph, the steering wheel began to vibrate violently. An independent mechanic replaced the front driver and passenger sides outer tie rods to correct the failure. The manufacturer was not made aware of the failures. The contact stated that the vehicle was recalled per NHTSA campaign number: 09V158000 (equipment) prior to purchasing the vehicle in regards to the HVAC system failure. The failure mileage was approximately 50,000.
The contact owns a 2009 Dodge Ram 1500. The contact stated that while driving approximately 25 mph, he attempted to make a turn and a loud clicking noise emitted continuously. The vehicle was taken to an authorized dealer where both front tie rods were replaced. The failure recurred twice. The vehicle was previously repaired under a recall issued by the manufacturer related to the front tie rods. The vehicle was not serviced for the most recent failure. The manufacturer was notified of the defect. The approximate failure mileage was 27,300. The VIN was unavailable.
- Sheboygan, WI, USA
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- Mcpherson, KS, USA