This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Truck stalls when coming to a stop. Truck stalls whenever shifting from park into reverse drive. Rattling sound coming from under truck. Dealership diagnosed it to a defective torque converter and is replacing it and the transmission fluid pump.
I took my Dodge into the local Dodge dealership for an oil change and to check on the rear axle pinion nut recall. They told me they needed to order the part and that they would call me as soon as it came in. That was three months ago and I still haven't heard back from them.
Rear axle pinion nut N08/NHTSA on 2/22/2014 autonation Chrysler Dodge Jeep Ram refused to repair this defect, even after I had scheduled an appointment for repair. I took the vehicle in at 0720 on 2/22/2014 and was told by a [xxx] that this was usually not an issue for Ram trucks, that they were short-staffed and that they could not get to the vehicle until next week, the dealership refused to repair the recall issue. It appeared they did not want to complete the recall repair, because they would not make any money off of the repair as it was a recall. This is unacceptable. I will now need to be given direction as to where to take the vehicle for repair. I took it to: Autonation Chrysler Dodge Jeep Ram [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2011 Dodge Ram 1500. The contact referenced NHTSA campaign id number 13V038000 (power train) and stated that the needed part was unavailable to perform the repair. The manufacturer was unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure.
I received my first recall notice about 6 months ago and my second about 2 months ago. I have approached the dealership, previously mike olsen Dodge and currently yakima Dodge, and have been put on a waiting list. They state that they only get parts to fix 1 vehicle at a time that then has to be verified before they can fix another one. The recall notice states that the rear axle can disengage and lead to an uncontrollable accident. They also told me that there has been such incident close to town but with no injuries. The notices are identified as safety recall N08/NHTSA 13V-038. This is my only transportation and I am concerned for my family safety when I drive.
- Yakima, WA, USA
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The contact owns a 2011 Dodge Ram 1500. The contact stated that NHTSA campaign id number: 13V038000 (power train) had surpassed a reasonable time for repair. The manufacturer was contacted and stated that the part was available for the recall repair but the dealer stated that the part was not available. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2011 Dodge Ram 1500. The contact received notification of NHTSA campaign id number: 13V038000 (power train). The dealer was contacted and stated that the they were unable to perform the recall repair until February 2014. The contact had not experienced a failure.
Received a safety recall notice for the rear axle pinion nut. Brought the truck to san antonio Dodge in san antonio Texas and the parts were on back order..service provider said they were only getting 1 per week from the manufacturer and it would not be until after christmas that this problem may be taken care of. So much for the christmas trip...provider said I could still travel even though the recall notice is specific when it said "could cause crash without warning". I have a problem with the dealer having complete disregard for safety by telling me I could travel 1000+ miles on the highway and not worry.
The contact owns a 2011 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 13V038000 (power train). The manufacturer and the dealer were contacted and stated that the part was not available to complete the repair. The contact had not experienced a failure. The VIN was not available. The current mileage was 180,000.
The contact owns a 2011 Dodge Ram 1500. The contact stated that the manufacturer has taken more than a reasonable amount of time to make the parts available for recall NHTSA campaign number: 13V038000 (power train) the contact mentioned that he was concerned for his safety. The manufacturer was made aware of the problem. The vehicle had not experience the failure. The current mileage was 132,000.
The contact owns a 2011 Dodge Ram 1500. The contact stated that the vehicle was included in NHTSA campaign number: 13V038000 (power train). The manufacturer and the dealer were contacted and stated that the necessary part was not available. The contact had received the recall notice over six months ago and he still could not have the vehicle serviced per the recall. The contact had not experienced a failure.
2011 Dodge Ram 1500. Consumer writes in regards to rear axle pinion nut recall notice. The consumer was first informed, the parts were not available. Then he was informed, the parts had arrived, but there were no instructions on how to repair it. Recall # 13V038000.
In March I received a safety recall from Chrysler about the above parts and that a crash cold occur if not repaired. I made several phone calls to Chrysler and was advised that they were working on it and have not received any information on when they would make the repair. I feel that since it is a safety recall it should not take 9 months for them to come up with a solution and make the repair.
The contact owns a 2011 Dodge Ram 1500. The contact received notification of NHTSA campaign id number: 13V038000 (power train) however, the part needed to complete the repair was unavailable. The manufacturer was notified numerous times and they could not provide an expected date for the remedy part to become available. The contact had not experienced a failure.
The contact owns a 2011 Dodge Ram 1500. The contact stated that he received notification of NHTSA campaign number: 13V038000 (power train) April 2013. The contact stated that he attempted to have the vehicle repaired but the parts needed for the repair were not available. The vehicle was not repaired. The manufacturer was notified and the contact stated that when she accelerated, the vehicle would become resistant. The approximate failure mileage was unknown and the current mileage was 45,962.
Received a safety recall notice N08/NHTSA 13V-038 early in 2013. Checked with my dealer as instructed and was told that there were no parts available. Have not heard anything since. If this problem is serious and needs to be fixed, I would think the people involved would be more prone to getting it done.
The contact owns a 2011 Dodge Ram 1500. The contact stated that he received notification of NHTSA campaign number: 13V038000 (power train) in April of 2013. The contact stated that he attempted to have the vehicle repaired but parts were not available. The vehicle was not repaired. The manufacturer was notified and the contact had not experienced the failure. The VIN was unavailable.
I received a recall notice that stated, the rear axle pinion nut on my 2011 Dodge Ram 1500 may loosen or fracture. A loose pinion nut could cause the rear axle to lock up. At highway speeds it could let the axle fly off and lead to loss of vehicle control and/or a crash. I received the official recall notice in January of 2013. I then went to the car dealership. They told me they didn't have parts to check back when Dodge gets the parts made. I was at the dealership today to pick up my truck that was supposedly repaired for chronic problems with etc light coming on and throttle sticking or racing. I checked with the dealership monthly and as of today still no parts. This is a serious problem and could result in a deadly crash. Please address this issue. One of these trucks pass everyone every day, not to mention I drive one.
The contact owns a 2011 Dodge Ram 1500. The contact stated that she received notification of NHTSA campaign number: 13V038000 (power train) in April of 2013. The contact stated that she took the vehicle to the dealer twice to have the vehicle repaired but they stated that the parts were no longer being manufactured. The vehicle was not repaired. The manufacturer was not notified and the contact had not experienced the failure.
The contact owns a 2011 Dodge Ram 1500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V038000 (power train ) but was informed that the parts were not available. The contact felt that since the failure was reported in February of 2013, there should have been a remedy available before September of 2013. The contact had not experienced a failure. The current mileage was 21,000.
A D V E R T I S E M E N T S
- Dawson Creek, AL, USA