Notes: Considering sales numbers and data that monitors complaints-per-make, there appears to be an unusually high number of issues with the 2012 Fiat 500. Perhaps that isn't surprising -- it is the first model year of the car, and those tend to have a higher incidence rate.

Of particular concern is the number of engine and powertrain complaints submitted to NHTSA.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
478,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Fiat 500 lights problems

lights problem

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2012 Fiat 500 Owner Comments

problem #4

Jul 292016


  • 1,760,000 miles


I can not get my headlights to shut off when I contact Fiat at 888-242-6342 they tell me that it is some kind of updating software called follow me 30. I know for fact that this vehicle did not have this software available for the 2012 that software was only used on vehicles in 2010 and Fiat didn't have 5 dealerships in the entire United States of America if they had one in 2010. The software follow me was only on foreign Fiat cars also I keep getting a light saying tire pressure monitoring is unavailable! when I call Fiat I get poor customer service I even had a lady call me a criminal for giving my whole VIN # she stated she needed to "make sure you didn't just walk by the vehicle and give a VIN # that you got from something else." I believe Fiat is hacking in to vehicles in an effort to get customers to bring the vehicles to ken graff Fiat 198 E 500 South salt lake city Utah 84111. I refuse to go back to this car dealership because they seem to be more concerned whith when and where I purchased the car and if I had a car note Fiat tried to pretend that they didnt have parts avalible and to get me to drive a loaner car. I own my car! I dont have a car note and it seems to be alot of funny business going on in regards ken graff and chysler Fiat aurbun hills refuses to help with the matter also the milegage seems to have slowed down a whole lot for example if I drive 20 miles it will only show 15. I want my car to work not be a danger to my child and myself my car now has 176,000 miles on it!

- Saratoga Springs, UT, USA

problem #3

Apr 172016


  • 27,800 miles
The car was purchased on April 15, 2016. Since then, I have had to take the car in for service several times. The first issue was a problem with the brake light. The second issue was that the gears would not move and I had to use a screw driver to change the car from park to drive and vice versa, drive to reverse and vice versa, etc... the third issue was that the car rolled backwards. The recent issue was for a recall on the powertrain control. In addition, the car while driving on the freeway and local streets drifts to the right side. As a result of the drifting, I have had almost three car accidents in the past month. The service representative informed me that the drifting is a result of the roads on the freeway and locally and not an issue with the car. I no longer feel safe drive to this car and fear getting into a major accident. Today I contacted the Fiat owner assistance to file a complaint and request that the issue be addressed. Their response was that the car was safe as per the service reports and that I should get a wheel alignment at my expense. This recommendation was made by a corporate representative and not a mechanic. I am filing this complaint in hopes that the issue be addressed and that I am able to return the Fiat for another vehicle that is safe and meet the standard of quality Fiat is known for.

- Los Angeles, CA, USA

problem #2

Apr 042016


  • 65,000 miles
The rear license plate lights have failed. The led bulbs are functional, but the wiring harness providing power to the lights has failed due poor routing of the harness resulting in broken wires and electrical shorts to the system. Other similar make and models of this car have suffered the same problem. The service department considerers this normal wear and tear. I consider this a manufacture defect. If this problem affected the headlights, this could be a major safety issue.

- Plainfield, IL, USA

problem #1

Feb 202014

500 4-cyl

  • 60,000 miles
On three separate occasions, while driving at highway speeds at night, I have had the headlights fail! suddenly just go dark! each time, it happened when I operated a window switch. The outage each time was short, the headlights would come back on within seconds [though it seemed longer]. the service guys at the dealership haven't been able to solve it, no idea why it happened.

- Sherman, TX, USA

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