really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 1
Average Mileage:
31,821 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Ford Contour seat belts / air bags problems

seat belts / air bags problem

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1998 Ford Contour Owner Comments

problem #3

Oct 152003


  • Automatic transmission
  • 95,463 miles


I was rear ended into another car on Oct.29 2002 and niether the air bag worked as well as the seatbelt did not lock. I had head, neck, and back injuries at that time. I did't question these things not working because I was not hit hard. Oct. 27,2003 I was involved in the exact same type of accident only this time I was hit hard from behind and hit the car infront of me hard. Again nothing worked and this time the police even questioned the air bag. Again I have injuries to my face, head, neck, shoulder, and back but to what extent I do not know yet. I was at a complete stop in both accidents and hit straight on in the rear. In 2002 I hit the car in front straight on and now in 2003 I hit the front can with the center to passenger side. My car is said to be totaled.

- Sarasota, FL, USA

problem #2

Jul 012003

Contour 6-cyl

  • Automatic transmission
  • 0 miles
Car turned over upside down in small creek. Safety belt of driver and rear passenger failed to release after multiple attempts by driver. The rear passenger was my two year old daughter and she died, because the safety belts failed to release and jammed. She drowned and my sister in law was the driver and almost died due to the safety belts jamming and not releasing, so she was unable to get to my daughter. The first people on the scene had to cut the safety belts for them to get them both out of the car and it was to late for my daughter. The creek was less than 18 inches deep. Car only turned over one time to upside down position and approximate speed was twenty miles an hour. My daughter had no other injuries from the accident except for drowning (I have read her medical records thoroughly). My sister in law had no other injuries except for near drowning and 2 small cut's. my daughter lost her life because the safety belts jammed and failed to release.

- Hatfield, AR, USA

problem #1

Nov 121998


  • miles
Driver's side seat belt is not staying on track, and the consumer states the cover is coming off the track of the seat belt.

- Lake Charles, LA, USA

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