This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ford EcoSport. The contact stated that while parked in a parking space with the vehicle in drive and the brake pedal depressed, the vehicle started to roll. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
The contact owns a 2021 Ford EcoSport. The contact stated while driving 55 MPH, the low oil pressure warning light illuminated. The contact veered to the side of the road and contacted her son. The contact's son inspected the oil pump and oil filter but could not determine the cause of the failure. The contact then drove to the residence; however, while attempting to pull into the driveway, the power steering and the brakes failed to function as needed. The vehicle was towed to the dealer, where it was diagnosed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The dealer advised the contact to repair the vehicle at her own expense, and she might be reimbursed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 87,000.
- Hickory Flat, MS, USA
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- Fort Payne, AL, USA