This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I reached out to the Ford Motor Company-??s recall department at corporate headquarters on 1/7/2026, regarding the safety recall for my 2024 Ford F-150. My truck has been at my local dealership since November waiting for the necessary repairs. The hold-up is due to the replacement part being on back order, and I-??ve been informed by a Ford representative that it won-??t be available for dealerships until the third or fourth quarter of 2026. This situation is extremely concerning for me, especially since I rely on my truck to tow a travel trailer. I would like to know how we can expedite this safety recall. Can you help me with my issue with Ford? I have not found another avenue to express my safety concerns for my truck. My Ford case # [XXX] Safety recall notice # 25S83 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
My 10R80 transmission in my F-150 as an absolute mess. Brand new, less than 16k miles. Hard shifting up and down, shift delays, & clunks. The shift delay between gear 1-3 (it likes to skip gear 2) is downright dangerous. Leaving my parking garage at work, while actively slowing down, the truck decides to shift (very much delayed) from gear 1-3, propelling my truck forward and almost striking my parking garage gate. The transmission behavior on this truck is both unacceptable and dangerous. Imagine a city/pedestrian scenario. I took it to the dealer, was told "they could not replicate" and they sent me home with no solution. They said there were no error codes. I was told they "reflashed the transmission." There has been no observable improvement. Ford knows this transmission is an absolute mess and refuses to do right by the customer. They answer only to their real customer, the board of directors.
- Franklin, WI, USA
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The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2024 Ford F-150. The contact was notified of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact received a message that parts were available and to contact the dealer to schedule an appointment. The contact arrived for the appointment and was informed that an inspection needed to be performed on the vehicle. After the inspection was performed, the contact was informed that parts remained unavailable and that he would receive a call once parts were available. The contact spoke with another mechanic at the dealer who informed the contact that the inspection was performed to see if the rear axle bolt had fractured and if the bolt was fractured, the dealer would be required to remain at the dealer until the repair parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to reach the manufacturer but had difficulties with the automated system. The contact had not experienced a failure.
A Powertrain Malfunction/Reduced Power light showed up on my 2024 Ford F150 4x4 (9700 miles) [XXX] and again [XXX] and several other times including today. I immediately took it to Ford of Columbia in Columbia TN, and the diagnoses that there was an issue with the Gear Shift Lever Module (Part #RL3Z7210AD) and it was ordered. I did a follow-up with Ford of Columbia Sept on Sept 16, 2025 and said the part was still on backorder and may arrive by the end of the Sept. The code clears itself after setting for a short time, but when idling or driving at low, medium or high speed, the light on the dash (shape of a Wrench) comes on. I have not yet lost power as this Issue occurs, but the Dealer, both Ford of Columbia (TN) and Reiselman Ford in Dickson (TN) said not to drive it long distances as the Truck could lose power causing an accident or stranding us on the road. Evidently, both dealerships have indicated that Ford Manufacturing or the Gear Shift Lever module are trying to come up with a remedy, but so far, the part is still on backorder and no one seems to know when it will arrive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle based in this report is a 2024 Ford F-150 Platinum with a Power Boost drivetrain, which is a hybrid system. I purchased this vehicle new in December of 2024 from Dewey Ford in Ankeny, IA and it has accumulated approximately 6,000 miles on the vehicle. I have been expeiriencing probems starting at around 900 miles on the vehicle. The issue is that the vehicle experiences a significant surge just before stopping. This occurs when the vehicle is operating on electric drive and before coming to a stop, the gasoline engine will engage at a high RPM. The result is that it creates a surge or bump in the vehicle drivetrain and without your foot securely on the brake it would push you into an instersection, potentially impacting other vehicles. The issue is intermittent and varies in severity which is also a concern as you never know when it will occur. On three three seperate occasions I took the vehicle to the selling dealer and I keep being told this is normal operation. After the third attempt, I insisted the Service Manager of the delaership ride with me to experience the issue. After he experienced the surge/bump, he agreed to get Ford engineering involved. After two weeks I was told by the dealer again that this is normal operation for the vehicle. Not satisfied I contacted Ford's Customer Care Center (CASE #[XXX]) requesting A buy back of the vehicle under my state's Lemon Law regulations. As a result they sent a field service engineer to the dealer and checked out the vehicle and again was told this is normal operation. I don't allow anyone else to drive the vehicle over concerns that the surge/bump may create a situation where the driver would panic when experiencing the surge/bump when stopping. At this point the issue is a safety concern and I am concerned it could lead to an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Ford F-150. The contact stated that while the vehicle was parked and occupied, while attempting to shift from reverse to drive, the gear shifter remained stuck in drive or reverse. The contact stated that while researching online, the contact learned to disconnect the battery and allowed the vehicle to cool down, reconnect the battery, and once the battery was reconnected, the transmission independently shifted into park. The contact stated that while his son was at a complete stop, the vehicle was turned off and restarted and operated as intended. The contact-??s son returned to the residence and turned off the vehicle without shifting into park(P), and the transmission independently locked while the gear shifter was in drive. The vehicle was not taken to the dealer or independent mechanic to be diagnosed. However, the dealer informed the contact that the issue was normal and offered no assistance. The vehicle was not repaired. The manufacturer was not notified on the failure. The approximate failure mileage was 17,510.
Took my vehicle into a local Ford dealership and told them that there was rattling coming out of the engine bay. Provided the service advisor with multiple videos as well as took him for a drive to show him the sound. Advised that it happens at startup and on deceleration after the turbo has spooled. Technician who worked on it left it out in a hail storm which caused over $8K in damages and then proceeded to tell me that there were rocks in my skid plate which is what caused the rattle. To this day it still is not fixed. Additionally the following TSB's have been identified as a potential rattle point; however, I believe it to be the wastegate. MC-10171858 MC-11014403 MC-11001385 MC-11006443 MC-11609633
Involved in total loss of truck and trailer April 11. 2025 by possible rear axle bolts breaking while hauling a trailer causing loss of control, violent trailer sway, difficulty braking and steering resulting in a wreck. We were towing our RV trailer when the wreck happened. We were lucky to be able to walk away because the trailer ended up on its right side and the truck on its roof. If this happens to other drivers injuries or fatalities are possible. Ford issued a safety recall August 2025. We were not aware of the possibility of the axle bolts breaking until the safety recall letter was received August 25, 2025. When the wreck accrued there were no prior symptoms of a problem. A walk around inspection was done minutes before the wreck.
The contact owns a 2024 Ford F-150. The contact stated that upon starting the vehicle, the message -??Service Vehicle Soon-?? was displayed. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the gear shifter was faulty and needed to be replaced. The contact was informed that the parts were on back order and that a notification would be sent when the parts arrived for the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,500.
The cause of the accident was due to an extremely hard downshift, then extremely hard upshift. Between the speeds of 25-37 mph the truck will do a hard downshift with a 1-3 second loss of power delay. When it finally grabs gear it takes off like a rocket before grabbing the next gear and back to what feels normal. This is something I never experienced in my 2022 Ford F150 with the same motor and transmission. This particular day, I had pulled off to the side of the road to let the mail carrier go through the narrow section of the road first. This particular section, there is a huge tree right next to the road (approximately 12"-14" off the road). After the mail carrier passed, I started to speed up. Upon hitting 34 mph, the transmission shifted hard, pulled me into the ditch, and by the time the gear grabbed, and I had power to control, I hit the tree. As a habit, since this issue happened numerous times, I looked at the speedometer and just prior to impact I was at 43 mph. The transmission is not the only issue that I have been having with this vehicle. There has been a fuel consumption issue, a hard start issue (does not matter time of day), as well as a grinding issue at the front right wheel. This truck is equipped with a 36-gallon fuel tank. At the city driving mpg and a 34-gallon fill-up, I should have been getting 544 miles/tank. However, that was not the case as I was only getting 440-447 miles/tank (did not matter whether normal, eco, or sport mode driving). Each fill up was a 24-28 gallon fill-up leaving 8-10 gallons unaccounted for. A PCM update was done but it only got me to 510 miles with a 30-gallon fill-up. Each complaint I made with the transmission went ignored with me being told "this is normal for the 10 speeds. You will just need to learn to deal with it." After the PCM update with no true fix, I was told "drive it to zero MTE and calculate from there how far you can drive, then you know." This is a horrible and extremely unsafe answer to give.
The 2024 F150 10R80 transmission in my truck has an issue where on cold starts it will hesitate and then clunk going into 5th gear. You can avoid this by shifting into reverse first and then shift into drive. This does not throw a code and seems to go away after the transmission warms up.
Only while towing trailers (ours were under 3500 lbs) the vehicle stutters and shakes that replicates transmission shifting or brakes surging on and off. Tried towing another trailer and it reacted the same way. Neither trailer have electrical brakes and were both connected to a four flat wiring. Most vibrations were above 45mph.
The contact owns a 2024 Ford F-150. The contact stated while driving at various speeds, or while the vehicle was idling at a stop, the vehicle failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the accelerator pedal had to be depressed to the floorboard for the vehicle to accelerate as intended. The vehicle was taken to the dealer on several occasions before the dealer was able to duplicate the failure. The contact stated that the transmission and electrical control modules were updated; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 2,000.
Sitting at a stop with vehicle in gear such as sitting at red light with auto/start off vehicle feels like it shifts gears with big clunk. In addition occasionally vehicle feels like can't decide what gear to shift into causing clunk. This normally happens at slow speed 35mph and slower.
A D V E R T I S E M E N T S
- Yakima, WA, USA