This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am the lessee of a 2024 Ford F-?'150 Lightning XLT, VIN [Insert VIN], and I am submitting this description due to repeated failures, recalls, and safety-related defects that have significantly impacted the safe operation, reliability, and value of my vehicle. Since taking delivery, the vehicle has experienced multiple malfunctions in critical systems that have been confirmed by the dealership and addressed through official recalls, yet problems persist. The primary components affected include the park pawl/park position system, which has intermittently failed to reliably lock the vehicle in park, creating a risk of unintentional rolling that endangers my safety, the safety of passengers, and the safety of others in the vicinity. This component is available for inspection upon request at the dealership. The front suspension upper control arm ball joints have also demonstrated premature wear or defects, reducing steering stability, affecting handling, and increasing the risk of loss of control, particularly in turns or under braking. Additionally, the high-voltage battery system has a documented recall due to a manufacturing defect affecting charging safety, posing risks of overheating, electrical hazards, or fire. All these defects have been reproduced or confirmed by the dealer during service visits, and the vehicle has been inspected by certified Ford technicians, with repair attempts documented in service records. Warning indicators and messages appeared prior to failures, including park and transmission warnings first noticed on [Insert Date] and battery system warnings appearing on [Insert Date]. Other symptoms included abnormal noises and handling issues linked to the front suspension, first observed on [Insert Date]. Despite following all recommended repair procedures, these defects have persisted, indicating a systemic problem likely rooted in manufacturer design or component failure. The vehicle has experienced repeated service downtime, inconvenience, loss
I purchased a new 2024 Ford F-150 on August 31, 2024, and just six weeks later, on October 19, 2024, the entire left front suspension failed while I was driving at 50-55 MPH. The truck suddenly and unexpectedly took a hard left and I nearly lost control of the vehicle. It was incredibly difficult to maintain control of the truck as it swerved dangerously, but I managed to guide it to the shoulder and called for a tow to the dealership where I bought it. I discovered the left front tire and rim had detached and the entire front suspension pulled out of the truck. The left front tire was positioned sideways under the truck. My concern is there's potential issues stemming from what appears to be a failure to properly torque the top control arm at the factory that are being covered up. I was told that Ford recalled some Rangers and Broncos after it was discovered the nut on the left upper control arm was either missing or not properly torqued in the plant. To my knowledge there has not been a recall on the F150 models. If the incident had occurred on the interstate or while meeting an oncoming vehicle, I have no doubt there would have been serious injuries or fatalities involved. The were no warning signs or symptoms prior to the incident occurring. The truck remained at the dealership in repair until November 20th.
- Meridian, MS, USA
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- Dalton, GA, USA