definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,304 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Flex electrical problems

electrical problem

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2013 Ford Flex Owner Comments (Page 1 of 6)

problem #101

Dec 222016


  • 74,000 miles


The door ajar light won't go off when the door is closed when car is stationary or moving. The dome lights stay on while driving and while off. It, drains battery and automatic locks won't engage while car is on and moving. My kids can open doors while driving. It also causes the car alarm to go off !

- Charleston, AR, USA

problem #100

Dec 202016


  • 55,000 miles
Driver side door warning keeps lighting up and beeping. The door is not ajar, but constantly getting the message to put it in park and re-shut the door, even while driving. Interior lights now not working properly because the car thinks the driver door is constantly ajar. Interior lights no longer come on when I open the door, only when key is in the ignition. They take 20-30 minutes to shut off now after the car is shut off.

- Colorado Springs, CO, USA

problem #99

Dec 152016


  • 50,000 miles
Right front side door is shown ajar. Interior lights remain on. Very dangerous do drive at night. Battery will run down since lights will not turn off. On line string indicates very high incidence of faulty door switches.

- Noblesville, IN, USA

problem #98

May 142016


  • miles


The door ajar warning light is always on even though the door is shut. The door can be opened while the car is moving which is dangerous. I was told that this is a known issue with the Flex and the entire latch assembly would need to be replaced. Why isn't this safety issue being dealt with by Ford?

- Bristow, VA, USA

problem #97

Mar 172016


  • miles
3 out of the 4 doors on the Flex will not lock, I called Ford again today and was told we are not a part of the 2.4 million cars recalled. My children cannot lock the doors while we are traveling and it is very concerning to us, Ford suggested I pay for new locks and if we are recalled they will reimburse me.

- Litchfield, NH, USA

problem #96

Dec 132016


  • 63,000 miles
The issues arises when the door latch and integrated sensor fail to recognize the door being closed properly. A display on the dash will inform the driver of the which door is "ajar". the vehicle will not chime and interior lights will turn off if the vehicle is put in drive and driven. The safety concern is that the vehicle will now not allow the doors to locked while parked or in motion. An invited person could enter the vehicle at a light or an the event of a serious collision the door may come ajar. A search of the internet will reveal this is a common issue and Ford has even redesigned the part because it is aware of this flaw.

- Chicago, IL, USA

problem #95

Dec 202015


  • miles


The driver door always says its open and the light on the inside to the car stay on until the vehicle is driven at a certain speed, the alarm also randomly comes on. The car battery stays dead because of this problem. The car will be off and the alarm will be set the alarm will sound so I cannot lock my doors.

- Fort Leonard Wood, MO, USA

problem #94

Apr 012016


  • 80,000 miles
The contact owns a 2013 Ford Flex. While operating the vehicle, a warning indicator erroneously illuminated, which indicated both the rear driver and passenger side doors were unsecured. The interior lighting remained illuminated inside the vehicle. Upon inspection, is was also discovered that the battery cable line was corroded. The vehicle was taken to the dealer, but not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000. Updated 01/10/2017

- Lake Elsinmore, CA, USA

problem #93

Nov 012016


  • miles
Both front door sensors indicate that the door is open when it is not, and this prevents the child safety locks from being engaged. The doors will not lock when the door sensor says that it is open. This happens with the car is in motion as well as when it is off. When it is off and this happens the alarm sounds.

- Wetumpka, AL, USA

problem #92

Nov 072016


  • miles
Driver door shows ajar when door is closed. Causes dinging noise when driving. And alarm to go off randomly when unattended. Makes driving at night dangerous because the interior lights stay on until vehicle has accelerated. Door will not lock correctly because of condition. This is a saftey issue

- Lone Jack, MO, USA

problem #91

Jun 012016


  • 58,000 miles


Door latch assembly defective. Doors will not lock when engine is running. Results in constant dinging of door ajar alarm and dome lights on. Seat belts become unbuckled spontaneously in middle bench seat while in motion. Have had to replace two of them. Very dangerous situation for our kids.

- Shelby, NC, USA

problem #90

Sep 102016


  • 38,310 miles
Passenger door sensor shows that the door is open, even when door is securely closed. This causes safety issues as well as a drain on the battery and the inability to enable the theft alarm. This is not an isolated issue as my research has shown that many other owners have the same problem. This needs to be recalled and fixed by Ford.

- Valencia, CA, USA

problem #89

Oct 092016


  • 63,387 miles
Car reports that the driver door is ajar when closed. Apparently a common issue with several Ford models, some have been recalled. Dealer identified the issue and replaced the latch. This was not under warranty.

- Canton, MI, USA

problem #88

Oct 182016

Flex 6-cyl

  • 138,000 miles
Recurring problem with the door switches. The switches fail, telling the car that a door is open, causing the dome lights to remain on while driving. This is a major safety concern at night as it is difficult to see with interior lights on. This also causes a constant drain on the battery when the car is parked as the sensor indicates the door is open, causing the lights to remain on.

- Toledo, IL, USA

problem #87

Jun 012016


  • 55,283 miles
Vehicle displays rear right passenger door is ajar. The door is actually closed. Does not matter if vehicle is stationary or in motion. Automatic door locks will not activate when in motion. Interior lights stay on until vehicle has been in motion for a little bit. Interior and exterior lights will come on randomly while vehicle is unattended, even when garaged.

- Fillmore, CA, USA

problem #86

Sep 202016


  • 95,000 miles
The driver door ajar message will come on while driving down the road which causes all the interior lights to come on as well. I have to pull over and open and shut the door several times and finally it recognizes the door is actually shut. This seems to be a common problem with this vehicle yet Ford will not do anything about it.

- Hartsville, TN, USA

problem #85

Mar 012015


  • 50,000 miles
The contact owns a 2013 Ford Flex. When the doors were closed, the door ajar warning indicator illuminated and the interior lighting illuminated continuously. The contact also stated that the doors did not lock and the alarm did not activate when prompted. The failures recurred continuously. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

- Detroit, MI, USA

problem #84

Jul 252016


  • 109,000 miles
For over a month and a half now, when driving spontaneously the door ajar indicator lights up, the chimes alert, the interior lights stays on and all doors unlock, and if you try to lock them again while driving they will unlock 5 seconds later; you need to completely stop the car and don't drive in order to lock them, but the door ajar lights stay on even if the door is closed, so when you start driving again the car will unlock the doors and the warning beeps and lights will be with you all the time while you drive. Being a family car, this is a major issue having small kids seating in the back. Last year I contacted Ford customer care and they were supposed to take care of that and replace it, but instead they just cleaned the area and that's it, it fixed for a while, but the problem is repeating again. Now, because I'm out of warranty they want to charge $500 to get it fixed, when is a problem that is well known by them.

- Deland, FL, USA

problem #83

Aug 172016


  • 56,241 miles
The contact owns a 2013 Ford Flex, while driving 20 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the code EP0627, the fuel pump control circuit open, and fuel vapor leaked and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V8120000 (fuel system, gasoline). The manufacturer was not aware of the failure. The approximate failure mileage was 56,241.

- Lexington, KY, USA

problem #82

Aug 162015


  • 55,000 miles
Left front door show adjar when shut

- Borger, TX, USA

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