This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cruise control caused traction control light and wrench light to come on. Transmission went into a variance of neutral. Fixed by turning off car and turning it back on again. Vehicle worked fine without using cruise control until throttle body was replaced via recall. Ever since then battery has had an undue amount of buildup at terminals and sequence above happened at irregular intervals. Interval never more than 100 miles. Always fixable by turning car off and turning it back on. Ford says maybe $7100 will fix it. As of 3/1/2014 transmission went out but restart didn't fix it. This is not only dangerous, but thousands of these cars are doing the same thing. Please help. Most trannies cost maybe $2000, Ford should have a better fix. Otherwise I like the car and wouldn't mind paying a reasonable amount for a transmission replace. Ford is saying $4500 in labor, there's no way it takes a week for a competent qualified mechanic to replace a transmission.
The contact owns a 2006 Ford Freestyle. The contact stated that the vehicle would sporadically accelerate with the illumination of the wrench warning icon. Additionally, the engine rpms would fluctuate and the vehicle would lose power. The contact would turn the engine off and on to stop the failure. Also, the contact stated that the transmission was failing and would cause the vehicle to hesitate when the contact was attempting to accelerate. The accelerator would be depressed with force in order for the vehicle to respond. The vehicle was taken to an independent mechanic where the throttle body was replaced however, the failure recurred. The vehicle was taken to an independent mechanic, who advised that the throttle body and the accelerator sensor would need replacing. The accelerator sensor was not repaired because the part was not available however, the throttle body was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
I filed a complaint about 2 years ago regarding my vehicle lunging forward. I received a notice to bring my car the Ford dealership for throttle body repair. Since taking my vehicle into the dealership for repairs I have noticed that my vehicle is hesitating. When you press on the accelerator the vehicle does not increase speed more than 8 to 10 miles when you push the accelerator to the floor. I have taken this vehicle to 2 different dealership that specialize in Ford product but not the Ford dealership. I have been told that my transmission needs to be rebuilt and I was told at another dealership that it was in desperate need of replacing or rebuilding. I feel as though Ford knows the problems that the owners are facing and need to step their game up. I have another year and a half before this vehicle will be paid in full. I feel at this point that Ford assembled all of these vehicles and should be held accountable for selling these lemons. When you start looking at complaint after complaint from different customers all over the world then you know there is a bigger problem. I feel all the money that I have invested and still investing to save my credit has turned me away from Ford vehicles of any kind at this point.
Put car in reverse & it started lunging. Wrench light came on which indicates transmission problem. Took vehicle to Ford dealer and was informed there was an internal electrical failure at the throttle body unit and it had to be replaced at the cost of $1000.
Throttle accelerating while brakes are applied lunging forward shutting off trouble getting up hills trying to accelerate but won't go past 30 mph transmission light is on wrench light is on traction control light is on.
- Williamston, SC, USA
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Loss of power with no warning while traveling at 50 mph. "wrench" indicator light comes on representing "throttle body" according to owner's manual. Indicator light for "traction control" also comes on. Car is towed to nearby auto mechanic. Next day I am told the "megatronics unit" must be replaced at a cost of $1,775 (includes recalibrating). One is located at a dealer in charlotte, N.C. they are on back order through Ford. After the unit is installed, it is determined that the transmission is no longer functional and needs replacing. According to the mechanic, there was no way to know this until the megatronics unit was replaced. In other words, it cost $1,775 to find out it would take another $4,500 - $6,000 (rebuilt vs. New) to repair. That is more than the value of the car, if it was in working order. The car is less than eight years old and averaged less than 10,000 miles per year. It has been driven primarily by my wife, a retired school teacher, and most of the mileage has been local driving. The $1,775 part can't be returned because it is now considered "used", even though it has not moved one foot. I own a car that has no trade-in value and will most likely end up in a junk yard. The mechanic tells me that even if I were willing to spend the money to repair it, no one who specializes in transmissions wants to touch it because they worry about a repeat of these problems and don't want to issue any warranty with it. I have had to purchase a vehicle with absolutely nothing of value to trade. My wife and I are both in out 60's and certainly did not anticipate having to make a purchase of this magnitude at this point in our lives. I don't think it is a stretch to expect the vehicle to have gotten well over 100,000 miles before anything close to a problem of this magnitude occurring. Instead, it got 74,342.
We are a California couple in our 70S, living on social security and a teachers pension. In 2012 we bought a 2006 Ford Freestyle for $11,000. It was in immaculate condition and had just 26,000 miles. After less than two years and an additional 20,000 miles, the transmission failed suddenly and completely. The total mileage of 46,000 is barely three-quarters of the way to the first recommended servicing, factory-set at 60,000 miles. We were told by a repair shop that there are no rebuilt units available for this transmission and a local transmission expert refuses to work on these units, a cvt' (constant velocity transmission) and the only option is a new replacement that costs $5,000 for the part and $1,000 to install. A little research revealed many cases of early failure for these transmissions (used in the 2005 through 2007 model years), even very early failures for replacement transmissions. It also revealed a class-action lawsuit over failures of these transmissions. Such common failures seems to make it inadvisable to install a transmission salvaged from a wrecked car. How has Ford dealt with the problem" the local dealer has been friendly and helpful, but we did not buy the car from them, we are no't the original owners and the six-years of warranty had just expired' and it is no't a dealer issue, it is a matter of the poor quality of the manufacturer's part. So how has the Ford corporate office dealt with the problem" they offered X-plan pricing and credit for two monthly payments if we would buy a new Ford. We met with a salesman, and he said he could make a better offer simply through the flexibility he has in pricing. Informed of this and given an offer to share in our loss by selling a replacement transmission for $1,500, a Ford corporate office representative said they would not budge.
The contact owns a 2006 Ford Freestyle. The contact stated that while attempting to accelerate, the vehicle stalled without warning. The contact took the vehicle to the dealer for a diagnostic test, who stated that the transmission was defective and needed to be replaced. The contact did not have the transmission replaced. The failure mileage was 89,000. The VIN was not available.
Thursday, November 29,2013 I noticed a noise in my engine compartment. I took it to my mechanic he said it was the transmission and to call the dealer. We called the dealer they said to get a transmission it would be a remanufactured one using our old one for the core and would be about 48 hundred dollars however they can't get one. I now have a car I can't drive or sell.
The contact owns a 2006 Ford Freestyle. The contact stated that while driving approximately 68 mph, the cbt transmission caused the vehicle to accelerate without warning. The vehicle was taken to an independent mechanic, who diagnosed that the PCM transmission control had exceeded the current condition. The vehicle was not repaired. The manufacturer was not made aware of the problem. The approximate mileage was 79,957. The consumer stated two days after the vehicle was purchased, the wrench light illuminated. When the wrench light illuminated, the vehicle sounded and acted like it was stuck in gear. So, the only way to alleviate the issue, was to pull over, turn the vehicle off and back on again.
Driving at highway speeds, car did a small surge followed by loss of power. Wrench and engine light came on. Once car was turned off, it restarted with no wrench or engine light and seemed ok. It progressively got more frequent. Throttle body had been changed, now being told the transmission is shot and needs to be replaced.
Experienced a drop in throttle response going through a curve/intersection and reduced power...pulled to the side of the road...switched off ignition and restarted. Had experienced the same situation over the past three months and found a Ford recall to clean the throttle body and reprogram the controller. Dealership now tells me that the repair is to replace the throttle body at a cost of over $800
My car was making a strange noise in park, when put into drive the noise would stop. Sounded like a airplane while idling. When I asked to have it checked while having oil changed, was told it was transmission noise and due to cvt transmission and will not effect the performance of transmission until I feel it slipping gears. Have seen that Ford has had this problem with this vehicle and wonder why they haven't stood behind their product and repaired this issue. I am a widowed mom and don't have thousands of dollars lying around to have this fixed. Bought this vehicle for being able to help Transport my sons boy scout troop to their events and afraid to do so with concern of braking down this scouts in my car. Wish they would fix this issue so customers would not put out pocket to fix, they know the problem exists fix it.
The car wa sin for service at the dealership. When the technician was doing a test drive, the car shifted down and had issues. The Ford dealer is now stating the transmission is broken and it need a new one.
The contact owns a 2006 Ford Freestyle. The contact stated that while driving 20 mph, the vehicle failed to accelerate. The vehicle was stopped and restarted and operated as designed. The vehicle was driven to a dealer for diagnosis where the contact was informed that the transmission would need to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure and current mileage was 75,000.
I recently purchased a 2006 Ford Freestyle. Shortly thereafter, my vehicle was diagnosed with a growing problem with the cvt transmission. As I started inquiring about repairs, I found that most places, including some Ford dealerships, could not or would not do this repair. This was due to everything from having tried to repair these and the repairs not working (even when done by Ford's guidelines), parts not being available from Ford, and the list goes on. In doing more research, I discovered this is a very common issue with these Ford cvt transmissions, even to the point of Ford acknowledging the issue through tsb's. however, in all of Ford's recognition of the issue, there has been no recall to actually fix the issue. This has put me in the position of countless other owners, facing a steep repair of many thousands of dollars for an issue that Ford knows about but will not take responsibility for.
The contact owns a 2006 Ford Freestyle. The contact stated that while driving 70 mph, the engine rpms increased and the warning lights illuminated as the vehicle began to jerk. The vehicle would also decelerate independently while the contact was driving highway speeds. The vehicle was taken to both a dealer and an independent mechanic. The vehicle was not repaired but diagnosed with a transmission failure as well as an ECU failure. The manufacturer was note made aware of the failure. The approximate failure mileage was 133,000.
Vehicle lunges and has poor gas mileage. We have almost been in several accidents and going thru brakes more than normal due to this issue. Ford issued a complimentary customer satisfaction service to clean the throttle body and I am continuing to have this problem. Ford was notified and we were told that its not a safety issue and any repair is my responsibility.
Transmission went out at 50,000 miles apx. After googling I found this is common with this car. I also am currently dealing with what I think its a throttle body issue. I did a search on edmunds.com and found a 12 page thread of people have similar issues. The car with revved up and lurched backwards and also forwards which is very scary and dangerous. I've had issues with getting the car to go above a certain speed as well. I will put the car into reverse and ease my foot off the brake and not even touch the gas pedal and fly backwards. I am terrified that one of these days I will not be able to stop the car. I am going to have it fixed but from reading others experiences it only solves the problem for a year or two and then they are back to the start again. It seems even this website has over 5 pages of complaints don't you think it is time to do something?
As of this part Friday, I had the motor mount torque insert replaced. There was bad shifting, lunging & loss of gas mileage for the past few months. I have noticed that this was not happening in the cooler weather; just since it has gotten hotter & having to run the A/C on maximum. The car was lunging by itself in reverse & drive. Drove it home; did great. Ran alot of errands today & the emission/transmission light came on; vehicle stalled, no compression. A bit of whining (transmission issues) I will get it into the mechanic Monday a.M., but from previous comments from other owners, this is a common problem. Again, definitely not a good thing w/a 2 1/2 year old in the vehicle almost all the time. Checked to see if any recalls & Ford says nothing. Looks as though the last update was in the end of 2012. Maybe Ford is going to pull this together & take care of business. This is a great car other than that.
A D V E R T I S E M E N T S
- San Jose, CA, USA