This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Taurus X. while driving approximately 40 mph, the contact's wife struck a deer. The front end of the vehicle was damaged. The air bags did not deploy. There were no injuries and a police report was not filed. The contact drove the vehicle home and contacted the insurance company. The contact stated that the insurance company assessed the damage and discovered that the air bag sensor was destroyed by the crash. Based on that finding, the insurance company denied coverage. The manufacturer was made aware of the failure, but refused to take responsibility. The failure mileage was 190,000.
- Santee, SC, USA
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- Santee, SC, USA