This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford dealership will not reimburse despite being a very common problem, very concerned for family safety, when/where will engine die again? NHTSA, when will you take action against Ford.
Vehicle crashed into a highway guardrail resulting in a fire which killed 1 passenger and severly burn two other passengers. Consumers believe vehicle is prone to catch on fire upon impact (randolph richardson and willie forden are represented by attorney). Nlm
Ford program 98M01 says it is valid for 5 years or 60,000 miles. My 5 years is not up - yet they also say it expired in December 1998, 4 yeasr after the car was first offered. They offer no coverage for a known problem. No safety defect (s) listed in the summary.
When traveling consumer noticed a knocking noise coming from the engine compartment, also, upon stopping vehicle jerked forward. Engine blew a head gasket, causing engine to seize, and van was towed to dealer for repair. A recall program was in effect. Mechanic believed tha twhen this engine seized ther ewa sinternal damage that would contribute to engine later throwing a rod.
Blown gaskets; company extented warranty to 5yr or 60,000 mile due to premature failure. Defective part should be covered at any mileage as only had 4 1/2 years. Whole engine might need replacement due to defect. They admitted in extnended warranty, number 98M01 letter.
Head gasket failure diagnosed after coolant loss, two thermostats replaced in 9 months, engine miss at idle, check engine light on, and inability to remove number 4 spark plug. Estimate cost to repair $2126.60. Not covered by the extended Ford warranty to 60,000 miles.
At 30,170 miles, transmission was replaced. At 45,472 miles the air conditioner would work when the van would first start and then the A/C would cut off. While awaiting for the parts to fix the A/C to arrive at the dealership, the van began missing during idle. I was driving out of my driveway on July 11, 1999 when the check engine light came on. I immediately pulled back into the driveway where the van sat until Monday, July 12, 1999 at 7:00 P.M. per the service dept at the Ford dealership, we were advised to drive the van there, if we could get it that far. Upon leaving our home with my husband driving the van and me following in a reliable vehicle, we started out for the dealership only to stop midway because the van was overheating. We waited for it to cool and started for the dealership once again. My husband turned the van off as he pulled into the dealership and had to let it coast the rest of the way because again, it was overheating. They diagnosed the blown head gasket and intake gasket the next day. On Dec 7, 1999, I was using the van to go home on my lunch hour. It started to die as I pulled out of my parking space but continued to run. I headed for home and within 2 blocks, while sitting at a stop light, the van died. I managed to start it back up only to have it die again. The van had to be towed this time. They diagnosed that the air flow tube had fallen off of the filter housing. On 12-16-1999, I was pulling from my parking space to go home from work for the day, only to have the van die. It started up again only to make it to the street out of the parking lot. It started again and I made it 1/2 a block before it died again. I started again and made it one full block this time before it died again. I had to start the van approx. 5-6 more times only to have it die each time in order to get into a local hotel parking lot. I called the service manager at the Ford dealership and he came to check things out. He could.
A D V E R T I S E M E N T S
- Rome, NY, USA