This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 5/1/00 I was attempting to stop at a red light and my car slowed down but continued to roll and would not stop. I had to stand up in my seat and puch the brake to the floor to get the car to stop. While attempting this, the car made a horrible grinding noise and shook violently. It was a brand new car and it was raining so I thought maybe I just needed to get used to it. On 5/7/00, Sunday, I was out and at every stop sign or light the car would not stop again. I called the dealer the next day, advised them of the problem. I had the car towed in as I was petrified to drive it. They looked at it and told me they could find nothing wrong. I told them I was not taking the car home until they found the problem and fixed it. At 7pm on the 9th they called and said a tech had taken the car home overnight and it happened to him and he almost killed someone so they now believed me. They said it was a switch that told the computer whether I was accelerating or braking. I picked the car up at 8pm that day. As I was driving to work the next morning and went to stop at a light, the same thing happened again. I got to work called a tow truck and the dealer and told the dealer do not return it until it was fixed. That was on 5/10. The evening of 5/11 I was called once again and was told it was fixed. They now believed it was the speed sensor and had replaced it. All was well, for a while. Yesterday, 10/17 I was driving home from work and this same thing happened again. This is the third time and I am scared to get back in that car. I have two small children and am afraid for their safety.
- Buffalo, NY, USA
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- Brooklyn, NY, USA