This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Windstar. The contact stated that the constant-velocity joints on the passenger side were repeatedly replaced and the speedometer did not work. The vehicle was taken to an authorized dealer, who stated that there were no recalls addressing the failures. The manufacturer was notified and offered no other assistance. The failure mileage was 139,000. Error codes po 174 and po 171 - misfire, fuel comp, cat lyst, evap 02 sensor, 02 htr, egr. Updated 10/03/2011
Upon replacing shocks and struts on my 2001 Ford Windstar my mechanic noticed a crack on axel took it in to local dealership to verify sure enough crack had me set up with enterprise to receive small loaner of a family of 6 sad need bigger vehicle Ford not budging will wait for rep to further pursue.. Ford saying approx. 2mths before repair... sad situation all around I wish I would never bought this vehicle expect more problems after sitting for two months.
I have Windstar 2001. My brake light and ABS light were on. I searched the internet and found that there was a recall on the axle, that may have something to do with the lights being on. This was in Sept. 2010. I went to the dealer, they toldme the axle was cracked and that they would have to hold my van. It is now Dec.2010, I am driving a rental. No word as to when I will be getting my van back. Ford wants me to look at new cars. Monthly payments of about $400. I am sr.citizen and cannot afford this. My van has 57000 miles, how safe will this be when I get it back" do I need to look for another vehicle. My husband is desabled and needs a large van to get in and out of. Please advise, since they don't want to give me much for my van, I am stuck. The dealer said that they are going to install brackets, not a new axle. Can this be safe" I have never had any major problems with this vehicle, til now.
2001 Ford Windstar rear axle recall. I brought my van in for inspection for the rear axle recall (1os13) the Ford dealership condemned the vehicle and I was provided with a rental car. Ford has no parts to fix this concern and also has no timetable when this will be resolved. This is unacceptable to me and Ford needs to stand behind there products and show loyalty to there customers.
Occurrence: 12 October 2010. Traveling I-95 Washington, DC/suitland, md. Vehicle: Ford Windstar, 2001. Speed : 60-65 mph. Traffic : dense. Failure of defective part : rear axle snapped in two parts while traveling on smooth highway, northbound. Explosive sound, lots of smoke, extreme consternation/fear of heart attack experienced by my wife and I ( my wife has a dangerous heart condition "ihss") at occurrence. I immediately turned on hazard flashers. Managed to maneuver across several lanes of traffic to get to highway shoulder safely!! thank god for the alert fellow travelers behind us!!! if we were hit by any 18-wheelers on the highway, I wouldn't be writing this complaint now!!! concern for our safety was shown to us by fellow travelers; particularly, md traffic safety person, who should be commended by his superiors for his professional and understanding actions!! he looked at the damage and said that he had never seen anything like it before; and he said that we were lucky to be alive!!! van was transported by professionals to the nearest Ford dealership where I first became aware that a recall notice was in force for my vehicle!!! at this point, I became greatly disturbed that I had no previous notification of this dangerous condition and that my wife, grand children, etal were traveling in potential rolling coffin! in my opinion, this seems to be criminal; particularly if greater profit motives might be involved! I certainly hope that inferior materials were not used in this regard!! I was informed that my van would have to remain at the Ford dealership until Ford Motor Company decides how I will be provided with a safe vehicle, since no replacement axles were available. (nb ; I have no idea whatever other damage exists as a result of this awful failure! I certainly don't want a duplicate axle replacement to replay this horrific catastrophe! in my wife's delicate condition, I cannot expect her to travel in this unsafe vehicle! justice!!!
- Ramsey, NJ, USA
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Back axel broke on our 2001 Ford Windstar while driving down the highway at 65 miles an hour. We just got it towed back home, today is Sunday so we will have to call on it tomorrow, but I see there are a lot of complaints with this.
Driving my Ford Windstar SE 2001, it felt like the rear axle was about to fall apart. Indeed, the Ford dealership service department diagnosed a rear axle crack today, May 27, 2010. This is a serious safety hazard. The service department will not let me drive it off the lot unless it is repaired.
During a routine oil change on our Ford 2001 Windstar our mechanic noticed that the rear axle was cracked about 12 " from the drivers side tire. If the axle had failed catastrophically while driving my family would have been seriously injured or killed. An internet search revealed numerous identical failure on Windstar of the same model year.
I was driving my mother-in law to a restaurant with my husband and 3 children. On the way there was a squealing sound from the rear of the vehicle and we assumed it could have been a low tire. We stopped added air and went on but the squealing continued. We went around a very winding curve at 25mph [way below the recommended] and the van was almost uncontrollable. As though someone covered the road with oil [by the way, it is 92 degrees and very sunny here]. my husband thought that maybe we had a busted shock. When we came home, my husband removed the rear, driver's side tire to find that the tire had been rubbing the fenderwell - alot [which explains the burning tire smell on our way home]. upon inspecting the rear end of the van, the rear axle is almost in two!!! we never had any problems with the rear of the van before and actually just had tires put on 3 months ago and it was not noticed!!! I cannot drive this vehicle until it is fixed and don't know when that will happen because of the cost of this major repair. We could have all been killed if this would have happened on our way home, or on our way out-of-town tomorrow!! thank god we found the problem today!!! I find it very irresponsible that Ford has not recalled this - they have recalled seatbelts, airbags and gas pedals due to safety concerns - why not this? I am not the only Windstar owner this has happened too. There are others and their complaints I'm sure you have also received- they are posted on numerous sites on the internet. I would understand it not being recalled if I was the only one it happened to - but I'm not!!!
The right front axle broke without warning while I was driving to the movies with all my kids in the van. Luckily no one was injured but my mechanic said that should not have happened without warning. He also said if we would have been on the freeway it would have been bad, really bad.
A D V E R T I S E M E N T S
- Muncy Valley, PA, USA