When driving 65mph in an intense rainstorm, windshield wipers suddenly stopped in the up position, almost causing an accident. I had to quickly turn on my 4 ways and try to find the side of the road to pull over (without being able to see out of my windshield) on a very busy roadway. This is while 7 months pregnant with another baby in the car. The motor runs but the wipers are completely dead so I know it isn't a fuse. This could have been very serious!

- Whitefield, ME, USA

Friday, May 10, 2019 the vehicle was in motion on a highway, traveling through a major thunderstorm when the windshield wipers stopped working. The vehicle needed to be towed and the windshield wiper motor had to be replaced. The cost related to this defective part was $1156.98. I understand this part is currently under investigation by the NHTSA and that there is a recall for this problem in this year and model vehicle in Canada. I'm contacting the NHTSA so that my vehicle may be added to your data concerning the 2016 Terrain and the wiper motor and hope that there will be a recall here in the United States.

- Farmingville, NY, USA

While driving on a Illinois interstate highway during heavy rain the wipers suddenly stopped in the extended positiion partically blocking my view of the highway. I pulled over and could only return the wiper blades to the home position and they would not work at this point. Took to my dealer and it was found that the wiper transmission had failed. GMC has issued a recall on earlier model years of the same make and model vehicle. Dealer confirmed that the failure was same as being reported on recalled vehicles. However, the 2016 model year of the GMC Terrain is not part of the recall at this time. From research I have done, the wiper transmission on my vehicle is the same design as the vehicles involved in the recall. Although an accident was not a part of this failure, it could have been as I was driving on a busy interstate highway at the time and it was raining hard. Copy of dealer invoice for work performed is attached which shows that this was a wiper transmission failure. I understand that their have been complaints of other failures for the 2016 models and wanted to add my failure to the list.

- Crown Point, IN, USA