10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,188 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 GMC Terrain engine problems

engine problem

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2018 GMC Terrain Owner Comments

problem #7

Jan 012020

Terrain

  • miles

A D V E R T I S E M E N T S

When driving the car at low speeds, or right after having been stopped for a few moments. Upon, acceleration, the car will sometimes go into a limp mode. On the DIC, will be displayed a warning about how the car will have the speed reduced after 175 miles and to check the emissions system. The speed has already been reduced at that point. Also displayed maybe a warning about how the power has been reduced. USUALLY, if I turn off the car and wait about a minute, I can restart the car and drive at a normal highway speed again. But not always. The warning on the DIC, will usually turn off if the car does return to normal speeds after about 5 - 10 miles. However, the check engine light may still stay on for several days. This problem can be a daily occurrence. I've had the car in the shop several times, and they have been unable to fix the problem. The car can be unpredictably unsafe, when speed is instantly reduced to 30 mph!

- Corpus Christi, TX, USA

problem #6

May 232022

Terrain

  • miles
I have a 2018 GMC TERRAIN which I bought brand new from General Motors. In May 2022, the vehicle started jerking/hoping and trying to stall when the speed gets to 55 miles per hour or higher. I have taken it to the dealership on three different occasions for repair and I still have this issue. General Motors engineers were involved in every step of the repairs. They just do not know what is going on with the car or fix it and they are too stubborn. The dealership told me today that they cannot do anything else to the car. They also said they had a code from the engine last week and General Motors said they do not know what that code means. They are forcing me to accept/drive the car in this unsafe condition. I have contacted them multiple times and they do not care.

- Toledo, OH, USA

problem #5

Dec 312020

Terrain

  • 55,200 miles
The service stabilitrak light continues to come on. When it does, almost all of the lights on the dash light up and the car puts itself in neutral and shuts off. This has happened 5 times in the past two weeks. Twice with my [xxx] in the car. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). The car was purchased 12/23/2020 and it first shut off with the service stabilitrak warning 12/31/2020. I've taken it to the dealership for repair. They replaced the front right wheel sensor today and immediately after leaving their lot, it shut off twice. I did a search on the VIN and found that this vehicle had issues at 11K miles and 27K miles. Now again at 55K miles. The car just shuts itself off while driving. First time it happened, I was rounding a corner in high traffic and in mid turn, the car shut off. I was almost hit by several cars. This vehicle is dangerous. It happened once while on the highway with my 15 month old in the car and today it happened twice with her in the car.

- Decatur, GA, USA

problem #4

Dec 022020

Terrain

  • 15,000 miles

A D V E R T I S E M E N T S

The contact owns a 2018 GMC Terrain. The contact stated that while pulling into a building parking while depressing the brake pedal, the vehicle accelerated, the contact turned the steering wheel and missed hitting the building. The contact stated that she was not able to control the vehicle while depressing the brake pedal, as a result, the contact crashed into a post. In addition, the contact stated that she shifted into park, the vehicle continue to rolled. The contact engaged the emergency brake and the vehicle came to a stop. The contact stated that she did not noticed any warning lights illuminated because the failure occurred fast. The contact did not sustained injuries. A police report was filed. The vehicle was towed to don moore Chevrolet Buick GMC, 3232 villa point, owensboro, ky 42303 (270) 215-1953, but was not yet diagnosed or repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 15,000. The VIN was not available.

- Hawesville, KY, USA

problem #3

Jul 062019

Terrain

  • 15,615 miles
Radio plays random radio stations and will not allow radio to be turned off when vehicle is turned off ( no power to the vehicle, doors are opened and the fob is over 500 ft away). Radio screen flashes to a blank screen. Does not read contact information for cellphone connected to vehicle. Will not allow phone calls to be made and will continue to play music through radio and car speakers while phone is engaged in a telephone call ( once call is able to be placed). Android auto feature stopped working. Vehicle will slip out of gear and randomly put self into an overdrive. Vehicle will not accelerate despite gas petal being almost to the floor and then will jump rapidly and accelerate quickly. Vehicle smells like rubber is burning under the hood at various times.

- Jacksonville, NC, USA

problem #2

Jul 032019

Terrain

  • 18,000 miles
Was leaving a parking spot. Vehicle reversed fine, put it in drive and it began to jerk and did not accelerate properly. Made it to the next aisle to park it and get out of way. Once parked, shut off vehicle. Started it. Reversed it and it would only rev up, did not reverse. Put it in drive and it jerked forward, hard and kept jerking as I pulled forward. Parked it again and turned it off. Called dealership, who called a tow service to tow it to them. Attempted to show tow guy the issue at his request, upon his arrival, put it in reverse and it revved up briefly then jerked into reverse. Had to move vehicle to clear area to get it on the tow truck so I put it in drive and it began to jerk constantly and barely accelerating as I drove and felt and sounded like it was going to shut off (but didn't) before I made it to where I could park again. Luckily I was in a parking lot and not on the road. I've had this vehicle exactly a month. Very scary.

- Bells, TN, USA

problem #1

Nov 082018

Terrain

  • 2,500 miles
My vehicle is stalling and stuttering while trying to accelerate. It also does the same when decelerating. The truck will jerk and stutter. Also making noise like a vacuum cleaner while this is going on. I just purchased this vehicle in September 2018 and it has been going on since November 2018

- Paterson, NJ, USA

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