Honda Technical Service Bulletin 19-091 - Honda is aware about the defective AC condenser. Honda released the technical service bulletin #19-091 on August 9, 2019, which states:
“American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification.
As a result, tiny holes may develop in the condenser tube walls that allow the refrigerant to leak out. The warranty extension does not apply to any vehicle that has a leaking condenser due to foreign object damage.â€
The local dealership replaced the AC condenser on my 2017 Honda Civic Sport for free under this warranty extensions campaign on July 31, 2021 after the AC stopped working.
I am disgusted with Honda. The air conditioning does not work. Dealer replaced air conditioning compressor but based on everything I am seeing is a temporary solution as the whole unit is not replaced. Register the problem.
AC not blowing cold air and took to Honda Dealership. They informed me that the condenser had a leak and all the refrigerant leaked out. Would not cover under manufacture warranty because they deemed road debris caused the issue. There a no visible punctures on the condenser yet they would not cover under warranty. I called Honda Warranty center and they said the same thing. No luck. I purchased the extended warranty when I purchased the vehicle and went to an outside mechanic shop. They were able to get my condenser covered under the third party extended warranty.
Look up 10th Gen Honda Civic AC condenser on google and you will see alot of issues with this condenser. Either it is faulty coming out of the factory or its very easily damaged by small rocks from normal highway driving which is a terrible design.
Honda would not cover this problem and luckily I had extended warranty.
Yikes! Called Honda Canada to find out why there is a fee to look at the A/C issue which should be covered under warranty? I've had 5 other cars (one other Honda) and never had an issue where A/C needed refilling and all of those cars were older in years and mileage when purchased than this Civic.
My dealer is saying they are out of the special gas the newer Civics need to recharge the A/C and can't source it in their area. I found a Honda dealer that is not close by but at least they seem to have the gas and the equipment, but just need the dealer to cover the expense as they said they would. Nobody else either seems to have the equipment or the gas (or both).
This is a real pain because Honda should be standing behind their product. In Toronto, it gets seriously hot and humid in the summer months so A/C is a must to keep your family from melting or limit exposure to engine exhaust on the highways.
- Devi P.,
toronto, ON, Canada
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I am disgusted with Honda. The air conditioning does not work. Dealer replaced air conditioning compressor but based on everything I am seeing is a temporary solution as the whole unit is not replaced. Register the problem.
- 2017honda, St. John's, NL, Canada