This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
-?? My steering rack has been recalled for a 2nd time after being replaced once and every dealership in the DFW metroplex are turning me away. -?? I have no control over my steering this has been ongoing for roughly 1? years now. -?? yes multiple times. -?? yes after the 1st recall and they said everything was in tip top shape and has now been recalled a 2nd time. -?? yes only a few months after I purchased my vehicle in April of 2022.
I have a recall, and the dealers I have called do not have the parts. I was also told they are making sure to fix the recalls on vehicles on the lot first before making parts available to customers who already have a vehicle, I feel unsafe, this recall if not fixed could put me in danger.
The contact owns a 2022 Honda Civic. The contact stated while driving 70 MPH, the vehicle began pulling to the right but self-corrected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer was unable to determine the cause of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 84,818. Parts distribution disconnect.
My daughters car started having steering issues. We took the car to the Honda dealer we bought the car from for repair. Instead of addressing the recall they stated the steering issue wasn't a recall issue but when the car's vin number is pulling up a recall for steering. We took the vehicle to another Honda dealer for a second opinion and again they said the steering issue wasn't part of the recall. Neither dealer mentioned anything about repair the recall, they said the steering issue wasn't part of the recall. The second dealership stated "even if we wanted to fix the steering issue found we could because the parts aren't available for 4 to 6 months" then tried to sell us a new car. I have all this information in writing from both dealership. Both dealerships charged us a service fee for the diagnosis when we were just asking for the recall to be repaired. I filed a complaint with Honda an their investigation consisted of calling the dealership to ask what the diagnosis was, no actual investigation was ever conducted. Honda said they couldn't help us. The recall has never been addressed. They wanted us to pay $3000 or $4000 for the repairs, my daughter was the first owner of this vehicle. We find it to be suspicious that a brand new vehicle has steering issues after 2 years of ownership and coincidently Honda put out a recall for steering issues but it's not part of the recall. The diagnosis paperwork from the dealership we received specifically stated the exact same thing the recall stated on the Honda website. We need help.
- Cleburne, TX, USA
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The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at 40 MPH the steering wheel "was sticky." The contact would make steering adjustments to the left or right and the steering wheel would stay in the same position until she had manually straightened the steering wheel. No warning lights were illuminated. The contact stated that she had taken the vehicle to a dealer before the accident. The dealer diagnosed the vehicle and determined that the steering box gears needed to be replaced, however parts to complete the repair were not available. The vehicle was not repaired. The contact stated that the failure was becoming recurring and had contributed to her not being able to steer correctly and she had crashed into a curb. The contact stated that she had scrapes to the driver's side front tire and front bumper, also on the driver's side, but was able to drive the vehicle. The contact had not taken the vehicle back to the dealer. The failure mileage was approximately 61,000. Parts distribution disconnect.
The steering wheel starts to feel stuck when making minor adjustments in cool and cold weather around +30mph, a slight adjustment just gets a bit stuck and then causes my steering to be jumpy and janky
The contact owns a 2022 Honda Civic. The contact stated while driving at an undisclosed speed, there was a rubbing sound coming from under the hood. The vehicle was taken to the dealer where it was diagnosed with EPS gearbox failure. The contact was informed that the EPS gearbox needed to be replaced. The EPS gearbox was replaced under an unknown recall however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the bolts needed to be re-torqued. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer and the contact was informed that there was a crack between the display unit and the dashboard causing the rubbing sound. The contact was informed that a special tape was used to close the gap. The failure reoccurred. The vehicle was taken to the dealer and the contact was informed that unknown bolts were not in the proper location and needed to be re-aligned. The bolts were realigned; however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the hood hinge needed to be replaced. The hood hinge was replaced. The vehicle was repaired, however, the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was recently notified of a possible buyback option. The failure mileage was approximately 25,527.
Steering wheel feels like it locks up and is very difficult to move intermittently. Safety risk due to inability to steer correctly results in inability to effectively control vehicle. Problem has not been reported to dealer however has been noted by others with same year model vehicles. No warning lamps, messages, or symptoms appear.
I got this car (2022 honda civic touring) as preowned a little over 2 months ago. It had 39k miles. I inspected the car and thought it looked perfect and so I got it. In getting it, i opted out on getting extended warranty for personal reason. However the car had 60 days dealer warranty. After several times driving it, i noticed that my arms get sore. I thought it was just the way it drives. I drove one of my friends car which is the same car same year and it just drives way smoother. Mine is really sticky. I have to really put effort into keeping the wheel straight. When i make slight turns, the wheel doesnt go back to going straight, it gets stuck, so i have to pull it again to go straight. I heard about the recall on this car about the steering. I brought it in to honda but they said that my car isnt affected by it and that my part was okay. Due to my schedule i was only able to bring it in until almost the dealer warranty expires. However, they said that the car was fine, that they didnt notice the issue ive been experiencing. They told me that it drove good and advised me to get an allignment done. By the time the allignment place was able to get me in, the warranty had already expired and so i was really hoping that the allignment would fix it. Unfortunately, it didnt not. My steering is still so stiff/sticky. I dont know what to do.
The steering wheel is sticking when I drive at high speeds like 40 mph+ it gets stuck for a second. Does not feel safe to keep driving like that. It has been doing this for a while now.
Steering is uneven and unpredictable, sticky. I suspect this is from the gearbox issue identified by others. Steering wheel feels firm when turning slightly then quickly releases, causing the car to over steer. This is most noticeable when at highway speed, typically 70 mph on my work commute. This has been getting worse. First noticed at about 20,000 miles, around a year ago. Car now has 35,800 miles.
2022 Honda Civic has developed a condition where the steering wheel has begun to catch when making slight adjustments from the neutral position of the steering wheel. It is becoming more prominent over the last week and I am concerned that it will take increasing force to overcome and causing an overreaction on the road when it overcomes the area where it catches.
The steering is sticking when correcting in the lane. The car is at a dealership now getting checked out. It puts others and your self in danger due to over correcting causing you to swerve. It-??s very scary. This is the second time this issue has happened. The first time it happened in December of 2023. It was repaired and retuned to me in January 2024. Everything was great until September 2024 that is when it started sticking again. It happens at hiway speeds in the beginning but after driving for about 30 mins it happens at 35 as well.
At highway speeds car steering gets stuck causing driver to correct steering, which causes car to bind. Extremely dangerous as in highway speeds can cause a hazard to driver as well as other drivers on the road.
Steering wheel feels like it sticks when driving on highway. Have to fight to keep it going straight. Having dealer check it out Wednesday 9/25/23. First appeared 8/20/23 and has gotten worse since then
About a year after I bought the car, I noticed that the steering wheel would slightly pull to the left. I, by the way, do not have the Lane Keeping Assistant on. Anyway, I went to a car repair shop, not the dealership, and they told me it was misaligned, so I got it aligned. However, the steering wheel kept doing the same thing. It pulls to the left ever so slightly and, at points, it gets stuck, so I have to constantly apply force in the opposite direction. It feels dangerous when driving on curved roads, specially at high speeds, because as I'm turning the wheel to one side, it sticks, so I have to constantly yank it in the opposite direction, and of course the car swerves a little bit. My car is available upon request. The manufacturer just told me that it was misaligned just like the people at the car shop I went to; however, I'm seeing more and more people suffering from the same problem, which is too much of a coincidence. There are no warning lamps, messages, or anything on display. And while the problem has not been confirmed or reproduced by the dealer, it's very noticeable when you drive the vehicle because it just seems like the wheels are not properly aligned. I have driven a misaligned car before, and the steering wheel never stuck like it does with this one.
A D V E R T I S E M E N T S
- Krum, TX, USA