really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
150 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Hyundai Genesis suspension problems

suspension problem

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2009 Hyundai Genesis Owner Comments

problem #2

Nov 202008


  • 150 miles


Have 2009 Hyundai Genesis and had a big problem with the car pulling to the left and then the right. Has been at the dealership over 5 times, multiple repairs of alignment and can't correct the issue. I even had 3 independent shops evaluate and then confirm issue and now Hyundai states they can no longer confirm problem. They were surprised when I produced the independent opinions. I will not place my family in this vehicle. Hyundai needs some pressure to correct this issue and their behavior has been appalling. I realized this issue the day after I picked up the car and Hyundai has been very resistant to help but I think it is because they can not correct the problem.

- Manorville, NY, USA

problem #1

Aug 102009

Genesis 6-cyl

  • 150 miles
In my opinion there is a defect in 2009 Hyundai Genesis sedan V6 model the suspension behavior changes abruptly when going from driving nicely smooth freeways to more stand surfaced urban streets. The ride on the former is normally smooth, firm but acceptable however on the later the wheels bounce so badly that at times they break contact with the street surface. It literally tosses the rear occupants around and makes it difficult for the driver to control the vehicle. I have tried everything I can do including change the wheels back from the optional 18inch rims to 17inch rims and increasing the tire series from the sporty 55 series to the must compliant series 60 tire recommended by the factory.

- Scottsdale, AZ, USA

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