really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
29,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Hyundai Genesis accessories - interior problems

accessories - interior problem

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2010 Hyundai Genesis Owner Comments

problem #1

Jul 292013


  • 29,000 miles


I was turning into the driveway of a shopping center when I was rear-ended by another car. The force of the collision caused both active headrests to launch. The force of the active headrest hitting the back of my head caused a concussion and for two days a loss of all memories going back approximately 4 years. I was hospitalized and stayed one night. Most of my memories have returned but I have absolutely no memory of the day of the accident pre, during, or post accident. I am home now but cannot drive for at least two weeks and I am not allowed to travel on business because of caution about the accident. These headrests are dangerous. Any marginal protection they might provide is not worth the suffering of a concussion and the loss of memory. It could have been worse. What if I had not been able to recover my memory or worse yet, not able to create new memories. For the first day I was in the hospital, I could not remember a single thing I was told no matter how many times I was told. I am being told by Hyundai that they cannot replace the active headrests with normal headrests. That is very frightening. I don't want those things in my car. I learned through experience how dangerous they are.

- Plano, TX, USA

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