8.7
pretty bad
brakes problem
I bought this car at the Conshohocken Auto Mall and the brakes were soft to begin with. I took at the Firestone they told me that there was a problem with the ECU module on the brakes there was a recall on this vehicle. I called the local Hyundai dealer and they told me it wasn’t covered and Firestone Nazareth, PA told me that there was a recall on this and it was never taken care of. I see Hyundai really values their customers just want it fixed
- Michael F., East Texas, PA, US
Vehicles brake pedal became very soft and needed to press down all the way down on the pedal for the vehicle to stop. Was driving on the highway when this occurred. Drove straight to the Hyundai dealer and told the service tech of my issue. Received a call from the advisor where he explained the ABS system on the vehicle had failed and needed to be replaced. Cost is $2,800.
I researched my vehicle and saw a recall problem with the Genesis and it braking system. I was advised that this only applied to a select VIN and window. Unfortunately for me, my Genesis did not me the requirement. I contact the Genesis help line and was advised there was not any Hyundai recalls relating directly to this braking issue. Also advised I may be reimbursed if had my vehicle repaired if a recall is performed.
This seems to be a common issue with the Genesis
- Twaine R., Decatur, GA, US
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A D V E R T I S E M E N T S
I have a 2012 Hyundai Genesis 3.8 sedan. My SON is the primary driver. He came home one evening and told me that the car failed to stop, pedal to the floor. The car was towed to Mavis Tires who wouldn't work on it - stating the REAR brake lines were corroded. There has been two recalls on the car, the brake fluid needed to be changed, to avoid BRAKE LINE CORROSION.(saying it was done, I do not believe it was) And another recall, UNDERCARRIAGE SPRAY to avoid UNDERCARRIAGE CORROSION both listed under the NHTSA. And of which I was not hounded ever to complete. Hyundai is gaslighting me that they have NOTHING to do with this problem. And refuse to pay for it. But want to charge me $2,250 for the repair. I am so disgusted with Hyundai (as I have been a part of their engine failure recall (with both a Sonata and Optima) and thankfully didn't die, and glad my son also was not harmed in this incident).
The car is constantly moving so I fail to believe the brake lines corroded out of thin air without the two above issues involved. But as usual, Hyundai will gaslight you. And take no accountability, even when I have a Hyundai case manager involved.
Horrible company. And after this car, will never own a Hyundai again..
- Kelly B., Philadelphia, US