really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,172 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Hyundai Genesis accessories - interior problems

accessories - interior problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2013 Hyundai Genesis:

Unsubscribe any time. We don't sell/share your email.

2013 Hyundai Genesis Owner Comments

problem #1

Aug 212013

Genesis 6-cyl

  • 2,172 miles


Bought my 2013 Genesis 3.8 with technology & premium options on March 1, 2013. I have had two problems from around the 2nd month after my purchase. They are: 1) the driver seat and the back not getting much airflow even at the switch setting at max position; 2) the seat leather cover is not snug tight - kind of loose and wavy in the middle area. Have been to the dealer seven times starting August 2013. The dealer has replaced the fan and filter, found blower motor weakened, seized. Removed and replaced blower, swapped seat with another car in stock/loaner, found driver seat bottom deformed; removed and replaced driver seat bottom, and have, without Hyundai's approval, inserted a "hose" tube under the seat to improve airflow. I have also had two different field service reps spend a day, month apart, with the car - testing and measuring voltage and current to the motor. The first field service rep agreed that there is a problem and requested "documentation" from Hyundai-Korea, but never received any. That rep was transferred out, and the new field rep did not find any problem. After this, the dealership service director tried to help me by installing a small "hose" tube just over the air-intake opening, but that still did not improve anything. Right now, at max setting of the switch, I still feel no air coming from any of the vented holes - on the seat and on the back! I have filed the defect notification form with the Hyundai at their consumer connect center address in California, and sent a copy to the Florida attorney general's office for the lemon law administration. I did do a google search some time back and found lots of people in this forum have complaints about this driver seat cooling problem and some had very creative solutions. It has been very frustrating for almost 10 months, 7 trips and Hyundai not doing a better job in its warranty coverage.

- Naples, FL, USA

Not what you are looking for?