10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
23,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Hyundai Genesis body / paint problems

body / paint problem

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2013 Hyundai Genesis Owner Comments

problem #2

Feb 212019

Genesis

  • 46,000 miles

A D V E R T I S E M E N T S

My daughter got hit by 2 cars and only the headrest popped opened but no airbags went off. A car hit the car behind her, she was a complete stop, the car that hit the car behind her then hit her on the passenger side (almost like a T-bone). She now has a lot of shoulder, neck and spine issues from getting slammed into the drivers door. If the side airbag would have gone off, she would not be in so much pain from getting hit from behind and 2 seconds later got hit from the side. I see lots of issues on the coupe but not on the sedan models & I feel that others should know this too. Also, Colorado police forgot to put passenger in her car on the report and they refuse to fix it. Her passenger took the hit on passenger door and they had to pull the other car out of my daughters car. We are very concerned on the frame damage, but the collision repair said "don't worry about it, it will be find if hit again, her airbags did not go off either. The damage was just over $11K and insurance valued car at $17K with no proof on how they came up with not totaling the car. She is paranoid to drive it now, cuz we don't know if the airbags will go off. Collision company refused to check the sensors, stating "we should have had them checked before we bought the car". what? so I am not sure how they can say if safe to pick the car up and okay to drive. Also, state fam was not very helpful at all.

- Los Alamos, NM, USA

problem #1

Feb 012014

Genesis

  • miles
We have a new Hyundai Genesis which has a factory defect causing a water leak and resulting in mold issues. Our family of 6 has had many health related issues since owning this car and mold testing has shown toxic mold. This has been an unknown issue with the vehicle since purchased new in February 2014 and discovered in April 2016. It affects the trunk and back seat. We are looking for resolution from the manufacturer who has been entirely unresponsive. A video and pictures of the mold is online on youtube at the link provided below. Any recommendation would be greatly appreciated. Https://www.youtube.com/channel/ucyeqjlokkytegl_rdbqo7wg

- Grants Pass, OR, USA

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