pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,941 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Hyundai Genesis wheels / hubs problems

wheels / hubs problem

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2013 Hyundai Genesis Owner Comments

problem #3

Oct 292015


  • miles


Roaring at high speed. Took vehicle into dealer. Cupping found on all four tires. Salesman called dunlop. Told dunlop that the tires didn't have but 14,100 miles on them. The car was bought brand new. Dunlop prorated all four tires and replaced them. Owner paid $271.20 for prorated tires. Owner feels that these tires should have been a recall since all four tires went bad at the same time with 14,100 miles on a new car. The tires are dunlop sport 5000, P225/55R17, 95H, M+S standard load. The only documentation is from the dealer where they replaced all four tires. Dunlop customer service case #8432322. Approval code A496208.

- Hammond, LA, USA

problem #2

Jan 122015


  • 14,000 miles
Purchased car new with dunlop sp sport 5000M tire size 225/55/17 95H. At 40mph and higher, start hearing a wobble/deep growling noise. Took to dealer and was told the tires are cupped / not worn evenly. The tires have been rotated with each oil change and the car has not been in a accident. Was told I needed new tires, of course there are not under any warranty.

- Tunica, MS, USA

problem #1

Apr 112014


  • 3,823 miles
On January 11th 2014, I purchased a brand new 2013 Hyundai Genesis from brown's manassas Hyundai in 8651 centerville road, manassas, va 20110. On my invoice it was stated that it is a brand new car. Two months after I purchased the car, I had a sensor problem, which I got fixed in fairfax Hyundai which is very unusual for a brand new car. On 10th April, I heard grinding noise from the rear right tire. I took it to other Hyundai again. Below is the report that they gave me and I was stunned. "technician found that the rear right strut had snap from bold on frame, one bolt missing prior and also found green duct tape that was holding the strut to the car. Customer advised vehicle is unsafe to drive. If vehicle is driven there is a high possibility of the strut falling off which is very dangerous and an accident will result." There was a green duct tape supporting the car. After this report, for me it is proved that this car might have been in a major accident before I purchased it and the issue has been fixed without reporting it. Even the mechanic who showed me the problem with the car was shocked. After I got the report, I took it to brown's Hyundai manassas and talked with service manager, he totally ignored me. Other sales associates told me they are unknown with this issue and they cannot do anything further to help me. I was very disappointed with the disloyal behavior from a Hyundai employee. As mechanic said, I could have got into a major accident. My concern is my family. I have a two-year-old niece who travels with me often in the car. I am also concerned they might have been doing this behavior to other consumer as well and putting life in danger. My car is still in the fairfax Hyundai dealership.

- Fairfax, VA, USA

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