This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car is shutting off when stopped. When it shuts off, the engine light comes on, the battery lights, the EPS, the master warning light, the FCA system light, and the EPB. When the engine shuts off, I still have power to my car and the radio still playing but nothing to my engine. I brought my car to 2 different mechanic and brought it to the dealership today and they are saying there-??s nothing wrong with my car. My car have been shutting off all this month and that-??s not normal,
Vehicle suffered complete loss of power. Would not start on random occasions, but would then power on after lifting trunk cover to access battery. It appears that the positive battery cable connection box has a design flaw in which it helps to support the trunk cover. Over time with loading and unloading trunk, this is causing the terminal to twist and the clamp that holds the battery terminal to the post will eventually not provide enough pressure to ensure a firm connection to the battery. This leads to complete loss of power in the vehicle at any time.
The contact owns a 2016 Hyundai Genesis. The contact stated while driving approximately 50-55 mph, the ABS warning light illuminated. The contact received notification of NHTSA campaign number: 21V160000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to nalley Hyundai (7909 mall pkwy, lithonia, ga 30038, (770) 999-0443) however, the mechanic was unable to duplicate the failure. The dealer confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 38,000. Parts distribution disconnect.
While driving the other night, my headlights turned off on their own. The headlight setting was set to auto and they flickered twice before shutting all the way off. At this time I was on a dark road without streetlights. The only way to remedy immediately was to turn the headlight setting to on rather than auto. This also happened this morning as it was raining but I figured that was due to gloomy weather.
- Snellville, GA, USA
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When driving at night with headlights on auto, I put the turn signal on, and all lights (interior, dash, and headlights) randomly go out. This also happens randomly at night when changing lanes (using turn signal) and I must quickly turn them on manually. It is very frightening and has happened several times so I took it to chantilly Hyundai and they could not recreate it so did nothing. This is a significant safety issue and has been reported to the NHTSA 5 times, by different people all over the country. Something has to be done.
Sometimes the car won't power on until I slam the door or go through the trunk to wiggle the battery cables. If I turn the steering wheel left it knocks the power out. Sometimes while driving when dark the headlights and go off suddenly then flash back on.
About a month before the incident, the vehicle was fully imspected in official dealership, no issues reported. A few days before the incident, the wipers started working with the engine off; I scheduled an appointment for an inspection. The vehicle was leased with about 10 months left on the lease. On April 13, 2018 after driving for 1,5-2 hours, I parked it and went to the office for 10-15 minutes; on my way back to the vehicle I heard the fire trucks coming; as I was approaching my vehicle I realized that my vehicle was on fire. The inspector reported the engine explosion due to manufacturers problem. So basically happy to be alive as nobody knows what would had happened with me and my kids in the vehicle driving on a highway; so after more than 3,5 months Hyundai finncial still did not close the case although they stated that they are in the process of paying off the vehicle. Nobody ever said sorry; I call to Hyundai / Hyundai financial every day and all they do is they tranfer me from one department to another; the case manager assigned to our case never picks the phone, never calls back, to reach him I need to call to the supervisor and complain and only than I receive a call from him. 2 months ago he stated he would close the case the coming Monday. No actions since then so far.
Vehicle only had about 2000 miles when it first did this. Dash display malfunction. When backing up display is blacked out. You can't see any video from back up camera. Also display goes out while driving. Gave video evidence to dealer so they know I'm not crazy. Sometimes you turn car off and lock the car and the display is still playing. Dealer could get this issue to recreate while in there possession for four tries later is still does not work. This is even after a "final" repair was offered by the dealer which consisted of a total dash replacement the manager said cost Hyundai over $5000.
Drivers side window would only go down or up about 1 inch at a time no matter if you press and hold the button up or down, or press and release. Dealer could not get this to repeat and it is still not repaired.
Battery discharge error comes on and stays on for five seconds then goes off. Wait about 40 seconds and this repeats over and over. Driving 8 miles to work this came on 35 or more times. I was able to capture several videos and showed the service manager. They could not get this to repeat while in their possession and it still randomly happens and has not been repaired.
While driving 70 mph on a highway at night all the interior lighting, dash, and headlights went completely out for three seconds then came back on. We slowed down but this happened three times before we reached our destination. Took it to the dealer who was able to recreate the problem and repair the car.
A D V E R T I S E M E N T S
- Hillsborough , NJ, USA