This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I am braking on a road with bad condition (bumpy, uneven, some minor potholes, etc.) the car starts to skid causing the wheel to shake, I lose control of the vehicle, and my stopping distance increases. It's like the ABS is overly sensitive and kicks in whenever the road has any of the problems stated above. This has almost led me to rear-end another car who is in front of me several times. This problem happens almost daily. My children, husband, and I drive in this car daily and it puts all of us at risk. I took my car to a Hyundai dealership, (Napelton's Auto Park of Urbana) and they were not able to reproduce the problem, therefore they could not find anything wrong. The vehicle and component have not been inspected by anyone except for the dealership mentioned. No warning lights, messages, and other symptoms have been displayed at any point in time, before, during, or after the problem occurs.
ABS system is malfunctioning when going over bumps. For instance, I tried braking when going over small bumps and car started jerking and skidding almost rear ending car and finally brakes kicked in at end. Happened 4 times now after buying it a year ago. This is a known incident online that needs to be addressed. Could be very dangerous at higher speeds and cause a wreck. Dealers apparently aren-??t doing anything or Hyundai.
Since early ownership, my Palisade-??s ABS activates improperly on bumpy/uneven surfaces like railroad tracks, construction zones, causing brake pedal pulsing, vibrations, and significantly longer stopping distances. Braking feels ineffective, as if the brakes -??don-??t catch, -?? unlike my wife-??s new SUV, which brakes normally on similar surfaces. This occurs at low to moderate speeds (10-40 mph) on dry, rough roads like potholes or gravel, but not on smooth pavement. I believe the ABS/traction control system misreads wheel speed, reducing braking efficiency and posing a safety risk. The issue occurs 2-3 times weekly crossing railroad tracks near my home and daily on my highway commute through construction zones. I must maintain extra following distance (4-5 car lengths at 40 mph) to compensate, which is challenging in traffic. This defect nearly caused two collisions. In both, braking on rough surfaces at ~30-40 mph (with 2-3 car lengths ahead) extended stopping distances, forcing me to swerve into the breakdown lane to avoid rear-ending vehicles. This endangers my family and contradicts Hyundai-??s safety ratings, a key reason for my purchase. I reported this to Branfon Hyundai in East Haven, Connecticut at my 7,000-mile oil change around November 2024 and was verbally told it was fineand again at 14,000 miles and asked them to document it April 2025. Both times, they documented my complaint but claimed it was -??normal ABS behavior-?? and felt typical, offering no repairs or diagnostics. After another recent incident today I research the issue and the [XXX] v. Hyundai lawsuit (filed May 2025, CA) confirm similar ABS issues in 2023-2025 Palisades. Please investigate this ABS defect for a recall to fix braking performance. My family relies on this vehicle-??s safety and was the main reason I bought it and most people who have families are sold at this safety award. I can provide service records or videos if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am writing to formally report a safety concern regarding the Anti-lock Braking System (ABS) in the 2024 Hyundai Palisade, which I believe may be a widespread issue affecting this model year. The problem has raised significant safety concerns, as it directly impacts the vehicle's braking performance. Recently, I began experiencing issues with the ABS system in my 2024 Hyundai Palisade. The brake pedal feels unusually soft or pulsates when braking, and there have been instances of skidding or loss of traction during routine stops were I have ended up in the middle of an intersection. I took the vehicle to a Hyundai service center, where they claim the system was performing normal. The technicians noted that the issue could be linked to the ABS control module or wheel speed sensors, but they could not provide a definitive diagnosis. The system has not been able to function properly since the issue started, and I am concerned about the vehicle-??s safety. As a safety-critical system, the ABS is essential for maintaining control of the vehicle during braking situations, particularly under adverse driving conditions. The malfunctioning ABS system poses a significant risk to the safety of both the driver and passengers, as well as other road users. The inability to rely on the ABS system increases the risk of accidents, particularly in situations where braking efficiency is crucial. I have contacted my local Hyundai dealership for assistance, and they have attempted to address the issue through diagnostics and repairs. However, the problem persists, and I am concerned that this may not be an isolated case but rather a widespread defect affecting other 2024 Palisade owners. Given the severity of this issue and its potential to affect a large number of consumers, I respectfully request that the NHTSA investigate this problem to determine if it is a manufacturer defect that warrants a recall.
Any time I brake on bumpy roads or rail road tracks, my brakes start bouncing and i'm not able to completely brake until i've passed the bumps. There's bumpy roads all over and this is very unsafe and concerning every time it happens. The abs system needs to be looked at.
- Harlingen, TX, USA
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The brakes appear to be skidding when coming to a stop at low speeds, even on pavement. Has occurred once on gravel and other times on patched asphalt. Two major incidents have occurred where vehicle would not stop and slid past stop sign and started to go into highway traffic. Driver has to stomp on the brake to get the car to stop. This has occurred intermittently at least 8 times since vehicle was purchased in Feb 2025. We have had it inspected at the Hyundai dealership 9/5/25 but no problems could be found with the brake system. It is scheduled to go back again after another skidding incident 9/15/25.
Driving and while stopping at a red light on an uneven road almost crashed into the car in front of me due to brakes not stopping, abs was activated and I could not stop car made a grinding sounds and my steering wheel shook and sho did the car.
While driving and slowing down at a stop light the car started to trigger the anti lock brakes. The car was shaking and it would not stop. I put the car in park right before hitting the car in front of me. It was a sunny day with no poor road conditions. The road was a little bumpy but not anything extreme.
I was coming down a hill slowing down and when I hit a dip in the pavement the abs engaged and the car was shuttering and would not stop. It has happened a few times now on uneven surfaces like potholes or bumps in the road.
when going over roughts that are considered rough the abs braking system does not engage and I have multiple times of almost hitting the vehicle in front of me cause the abs are multiapplying but not stopping in a normal time, instead the distance is longer...this only happens on rough roads currently and not off roading but actual concrete/asphalt service/highway roads
When applying the brakes on uneven surfaces, the vehicle lunges forward, shutters and shakes and is uncontrollable, the brakes fail to work And increases stopping distance. this is extremely dangerous and needs to be fixed. This has happened multiple times.
I've been dealing with an ongoing issue with my ABS kicking in when slowing down and driving over a bumpy surface since I purchased my car. I first reported this issue to Hyundai dealership and Hyundai Corporate Customer Care in July 2024.(As well as the NHTSA) At that time I had experienced this issue around 5 times. Since then, up to the present, I experience this issue on a regular basis and have brought my car into the local Hyundai dealership 4 times over the past year to fix. Each time I got the car back...it still was not fixed. I even had a technician from the dealership ride with me so I could show them...and he verified there is a safety issue. The dealership communicated with the Hyundai tech line and they were instructed to replace the ESC module in the ABS system. I picked up my car today, and the issue is still there. I went back to the dealer and even showed them a video of it happening today and the dealership said there is nothing they can do. Hyundai claims there is nothing wrong even though I have several videos and even had a local mechanic from the Hyundai dealership ride with me to experience this safety issue. I have called Hyundai Corporate again to escalate this safety concern. There is clearly a big problem and Hyundai needs to fix it before there is a serious accident or injury. Maybe pressure from your administration could help. I am willing to speak with anyone needing more information or copies of some of the videos I have taken.
Date: [XXX] Time: 12:00 PM Location: [XXX] (heading toward [XXX] ). - Turned left into the second entrance to the parking lot between [XXX] and [XXX]. My Vehicle: 2024 Hyundai Palisade Night Edition Incident Summary While entering the parking lot, the vehicle in front of me braked. When I attempted to brake (approx. 10 mph), my vehicle: - Began pulsing/jerking, consistent with ABS engaging. No matter how hard I pressed the brake my car would not stop it's kept pulsing - alerts and Beeping with a forward collision warning went off - car Lurched/jumped forward rather than stopping smoothly. This resulted in a minor rear-end contact with the vehicle ahead. Concerns for safety of myself and others because the car did not stop when hitting the brakes nor the collision warning initiate braking. CONCERNS - Concern that ABS or forward-collision system malfunctioned. - Service appointment scheduled for 9/9/2025 at 9:45 AM with Hyundai dealership. - Will keep a copy of the service summary for documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The ABS system in my 2024 Hyundai Palisade Limited engaged abnormally while making a slow turn. I was going about <10mph when my Palisade started to shake violently and I could not brake nor control the vehicle. I had two other passengers and if I was unable to gain control I would have jumped a curb and possibly rolled over since I was in a turn. I have not reported this nor spoken to a dealership. I am not sure how this will help since this has been reported multiple times by other Palisade owners and dealerships and Hyundai refuse to do anything about it. There were no warning lights or messages displayed. The vehicle also has the latest software update applied.
When going over roads with small bumps that are spread a few feet apart, pressing the brakes unexpectedly engages the ABS. This causes the braking distance to increase drastically and also requires the brake pedal to be pressed with excessive pressure to even stop. This happens consistently and has nearly caused us to rear end the vehicle in front of us.
The palisade seems to have issues when breaking over potholes or bumpy streets. I think you could say they lock up and do not stop as they should. In addition the car actually shutters. This happens more than once in a daily basis because of the area I live in. I-??ve brought it back to the dealer twice and because they drive on smooth roads, they do not duplicate this issue, which means they-??re likely avoiding the issue because I can tell them where it happens all around my town. It-??s extremely unsafe.
When going over small bumps on road and applying breaks, ABS system kicked in and would not stop car. I had to swerve away from car in front of me from stop hitting it. While doing some investigation on this 2024 Hyundai Palisades it seems that is a common problem.
[XXX]. While approaching a red light traffic signal ABS kicked in with a slight acceleration and reduced braking. There was a car ahead of me stopped at the red light. Applying normal pressure to the brakes was not slowing my vehicle requiring me to use both feet to force enough pressure to the brakes to stop within feet of hitting the vehicle in front of me. This was on a main public road and the road was rough. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At low rate of speeds coming to a stop the ABS braking system will activate on uneven surfaces, loose gravel or rough terrain. When this happens you have no control when the car will stop. We've almost went into the back of another vehicle or went out into an intersection. This has happened multiple times and we've been made aware there is a class action lawsuit about this issue
I have taken my car into Hyundai three times time. When I am driving, coming up to a stop at a light, sign or because of a hazard, there are times my brakes lock up completely and I cannot stop my car. Each time I've taken my car, I've been told "we cannot replicate the problem we are unable to fix it" It happens at least 5-10 times a week. I've almost crashed at least 7 times and I have to move over to try and move out of the way, slam down my brakes in hopes that something clicks and I can stop. I know that I will crash one day but my equity is negative on my car and there isn't anything I can do. I have young children in my car and I could be a risk to anyone else on the road and I'm extremely disappointed in how Hyundai is handling this.
A D V E R T I S E M E N T S
- White Heath, IL, USA