This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the highway, the vehicle started to loose power, started having a vibration and could see smoke in the rear view mirror. I pulled over and the engine had caught fire. Within minutes, the whole vehicle burst into flames.
Husband was driving my Santa Fe sport 2013 on the highway when the car just died, 97,000 miles on the car, no warning at all. No engine lights or anything. Took to a mechanic, said the engine seized and will need to be replaced. Also said there was no oil in the vehicle, even though it was not due for an oil change yet. He said they couldn't find a reason for there to be no oil, proper maintenance has been completed on this vehicle. Had it towed to the dealership, waiting to see if it is under warranty, but I am sure they will try to find a reason not to pay to have it fixed. Second problem with this car in the last 3 months. The fuel pump went out less than three months ago and had to be replaced. Will not buy Hyundai again.
Check engine light comes on, obd-II trouble code P0087: Fuel rail/system pressure - too low. High-pressure fuel pump failure and needs to be replaced. I experienced the symptoms of P0087: Rough running, poor acceleration on the high way, and hard starting.
There are two separate incidents where I experienced complete engine failure in my sante fe sport 2.0T. Invoice number ' 359131 first occurred at 47,031 miles. On February 16, 2017 I was driving my vehicle with my son on the freeway when the check engine light appeared and my vehicle began jerking and making a loud clicking tapping sound slowing me down almost immediately. I lost power in my steering, vehicle was hard to maneuver. Hyundai attempted to repair the problem returned my vehicle and charged me partially for repair. Made contact with them about repair being a misdiagnosis as they first blamed the incident on air filter, serpentine belt, spark plugs, fuel injector cleaning, they replaced my fuel pump and engine block at no cost but charged me the other items. Work order number 201868 the second incident occurred at 50,897 miles on July 14, 2017 I was traveling across states from el paso, Texas to Colorado springs, Colorado with my 5 yr old son and my husband. We were traveling North on highway I-25 when our vehicle began to lose power and starting making the loud vibrations and tapping sounds like it had done the first time about 3,000 miles ago when I had the engine replaced. We were over taking a semi truck on the road when this happened we were barely able to recover our lane and pull off to the side of the road as we slowed down almost immediately the semi was able to brake and avoid rear ending us. We were stranded in the middle of nowhere about an hour away from alburquerque, New Mexico. This was terrifying for my family and I. we had very little time to react and find a safe place to pull over. I believe my vehicle was not inspected properly through their quality control personnel. If there is debris inside my engine and it has continuously presented itself it will eventually travel through the rest of my engine ex. Turbo seals bearings.
A D V E R T I S E M E N T S
- Phoenix, AZ, USA