10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Hyundai Sonata Hybrid drivetrain problems

drivetrain problem

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2017 Hyundai Sonata Hybrid Owner Comments

problem #4

Feb 082019

Sonata Hybrid

  • 37,500 miles

A D V E R T I S E M E N T S

After stopping at a rest area on 2 separate occasions, the car refused to start and a message was displayed to check hev system. After repeated tries to start it the message disappeared and the check engine light came on. Eventually, the check engine light went off, the car seemed to be working properly and we resumed our trip. We took the car to the dealer and they checked for errors and found none. We are reluctant to put the car on any more trips out of town.

- Brunswick, GA, USA

problem #3

May 162018

Sonata Hybrid

  • 20,000 miles
Abrupt and total loss of acceleration at full throttle at or near high RPM shift points. This behavior can be reliably reproduced by "flooring it" (all the way, including kickdown) and not letting go - as if one is executing a passing maneuver. The power loss will occur at the next shift point after kick down, and will not be cleared until the accelerator pedal is released and re-applied - or after approximately 15 to 20 seconds after the occurrence if the driver does not release the pedal. In cases where the pedal is not released after the power loss, the vehicle will surge suddenly after the condition has cleared and repeat the behavior described above. This behavior can be reproduced in any drive program mode (eco, normal, sport, ) and in both automatic and manual shift selection modes, and is especially prevalent at speeds above 45 mph where sudden full throttle command causes kickdown. The drivetrain should respond reliably when it is commanded full-throttle. A sudden power loss at a shift point during a full throttle maneuver is unsafe: (1) it disorientates the driver and; (2) causes un-commanded, unexpected, and rapid changes in driving force, weight distribution, friction, and reaction forces which could lead to a loss of control.

- St. Johns, MI, USA

problem #2

Oct 102017

Sonata Hybrid

  • 5,500 miles
1: at the beginning of October 210, when the motorway exits from East to West, suddenly the engine does not work (pictured) and the car decelerates directly from 70 miles to 30 miles. The brakes can not work fully. Step on the gas pedal must step on multiple steps to relax the throttle, depress the accelerator again, from the second move to most of the most outside high-speed, do not know do not know about the crash above the speed. Such a high speed, I go home, stop the flame, and then open everything is normal. Later, dealer repair can not find the problem, until now there are three total failures, manufacturers repair is not good, do not solve the problem, it has been dragging

- San Gabriel, CA, USA

problem #1

Jun 032017

Sonata Hybrid

  • 7,000 miles
Driving on the freeway at apx. 65mph, the car lost engine power and displayed a"stop vehicle and check brakes" message. I had no power to the wheels, so could not safely move out of traffic and was stuck in the active freeway lane with cars zipping by. After the car coasted to a stop, I turned if off and back on. Power returned and I was able to drive normally. The ESC, ABS, and auto hold lights were on, but went off after apx. 15 minutes of driving. The dealer could not find any problem nor were any error codes recorded in the vehicle. This is a very serious safety issue - I am very fortunate not to have been struck and killed in that situation.

- Ramona, CA, USA

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