This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving my vehicle on the highway, I took an off ramp and came to a complete stop at a stop light. When coming to the stop my car completely shut off. It would not turn over or anything. I popped the hood and didn't see any sign of oil or fluid leaks from the engine bay or underneath the vehicle. After getting it towed to the nearest mechanic they checked for codes and nothing popped up. They checked my oil (which I change my fluids regularly and have documents to prove so) and found there was only half of a quart of oil in my engine. They drained it and in the sample they found metallic particles in the oil. Now my engine is knocking anytime I press on the gas. Looking over the type of engine I have (Gamma GDI) there was an issued recall on that specific type of engine for the exact same problem I have across Hyundai and Kia vehicles sharing the same type of engine. I contacted Hyundai but they refuse to work on my vehicle since my VIN doesn't pop up for the recall even though all the supporting documents and diagnosis I have show, that the engine problem I have are the exact same as the recall shows. I even gave Hyundai their own Technical Service Bulletin that was on their website showing my year make and model should be worked on. Now Hyundai keeps telling me its a warranty issue, not a recall issue ignoring everything I've given them to support my claim even after stating how they had a class action lawsuit they LOST in California for this same issue of the engine malfunctioning and then would start knocking right after the warranty would end (my vehicle is at 109500 miles.) I am at a complete loss and don't know what to do since this was my first bigger vehicle purchase that I still owe on and they want me to pay 10k for a refurbished engine.
Driving on cruise control on interstate, the 2014 Hyundai Veloster felt like it lost power.The engine light flashed a few times. White smoke came out of rear as started to merge it made a low clank noise from the engine compartment. Pulled over off of interstate and popped hood to check the engine and realized there was fire coming from all over the engine. 2014 Hyundai Veloster financed not even made the first payment either. Had 120,043 miles on it. Dealership claimed that they did a recon on it before they turned it over to us. We did take it back in because the engine turned off as he was idling at stop lights. It was harder and harder to get started, it got to the point where it would stop running while moving. The dealership could not Replicate the problem and therefore turned it back over to us. Codes P0302 and P0335 came on. There were no recalls on the 2014 models but the year before and after. Doesn-€™t make sense, since they all had engine problems, catching on fire.
While driving down I95 south at 10:30 at night my car made a noise like I ran over a cardboard box. Then smoke started to come out of the hood. I I went to the emergency lane hoping it was a flat tire. There was oil all over the ground and car. No warning lights or car acting funny. Cruise was set and driving home with my mom. Took car to dealership and verified the block had cracked. I asked why, the car only had 65800 miles on it. They said my last oil change looked good, they have no idea. Not covered under warranty. Only 2015 and 2016 are covered for motor failure. Mine is a 2014 I checked the recalls. They charged me $9100 to replace the motor. When I picked up the car I asked again why it cracked. They said sometimes they just don't know why. My mom and I were stranded on the freeway for over two hours waiting for a tow truck and it decide to rain on us 3 times.
I purchased my 2014 Hyundai Veloster as a CPO back in January of 2018 with approximately 37k miles. Currently it has 95,637 miles. Within the first couple months of ownership, I noticed that the vehicle was sporadically acting up during acceleration (specifically when shifting between 2nd and 3rd gear). During this process it acts as if all of its power is shut off momentarily and then comes back on, which can potentially be dangerous when accelerating into high traffic areas, or busy intersections because not only does it lose acceleration power but steering as well. I brought it to the dealership right away, but because it never throws any trouble codes, nor does it happen on command - they cannot pin point the issue. Initially they changed the alternator. The second time, I believe, they changed the knock sensor or the Camshaft position sensor. In short, I-€™ve brought it to the dealership several times and have filed numerous complaints to Hyundai Consumer Affairs, but to no avail. Most recently (March 2022), it happened when both of my stepchildren were in the car while we were returning from the beach. I accelerated from a traffic light and was going around a bend when it happened causing me to slam into the curb and caused nearly $1700 in damage, which I had to pay for out of pocket because at this point it is out of Warranty- even though it-€™s been an ongoing issue pre-warranty lapse. Then to top it all off, I was leaving work this evening to go to an appointment and all of a sudden it began smoking from underneath the steering column. I quickly pulled into the turning lane and popped the fuse box lid open. Instantly I noticed that a wire harness was on fire, which luckily I was able to blow out after several attempts. I-€™m at my wit-€™s end with this car, with the dealership, and with Hyundai-€¦.. I need help and don-€™t know what to do!
Vehicle was in 5th gear when massive decelleration occured (55 mph to 20 mph).Engine started to stall out. Downshifted to 4th, 3rd, etc. Was able to pull over to breakdown lane. No warning lights in the months prior. Car seviced regularly. Had just passed state inspection two months prior (no codes in log), Hyundai dealer had addressed Campaign 966 a month prior (no codes in log), and then catastrophic failure of catalytic converter. Vehicle required tow to mechanic who stated "I've never seen anything like it. The cat was completely slagged out, like it must have been cherry red hot. Thank god it was freezing last night or the car could have caught fire." No CEL warnings at all on that night or any time prior. Believe this is directly tied to CAMP 966 ENGINE MONITORING LOGIC issue.
- Nashua, NH, USA
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The contact owns a 2014 Hyundai Veloster. The contact stated that while driving at 40 MPH, he heard an abnormal knocking noise emitting from the engine. He then stated that a large amount of white smoke began to spew from the vehicle as his engine began to stall. As the contact was able to pull the vehicle over; the engine failed to restart after multiple attempts. Upon inspection, the contact also discovered a long trail of oil had leaked from his vehicle; he also discovered that oil had spewed all over the engine underneath the hood. Due to the failure, the contact had the vehicle towed to an independent mechanic where they discovered a large piece of metal had blown through the engine block, which resulted in engine failure. The contact informed the dealer of the failure and his wife was informed that they had to order a new engine from the manufacturer. The vehicle had yet to be repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 80,000.
Since Nov/Dec 2020 low oil warning lite started flashing at 2 separate svc intervals for oil change maintenance. At service visit in Jan 2021 requested dealer to inspect for oil leaks. None were found but since then I began checking oil level regulary & found out the car was consuming excessive amount of oil-€¦about half a qt every 250-300 miles. At next service appt to have oil change I informed dealer of my findings which he advised performing the 1000 mile consumption test & wait till after to change oil. He advised if vehicle fails consumption test Hyundai-€™s guidelines suggest a Combustion Chamber Cleaning (at a cost of over $400)! My complaint is if the cleaning is part of Hyundai-€™s Repair Guidelines & there-€™s no other alternative to this step, (as referenced in TSB# 21-EM-003H) why does the customer have to pay the $400+ to have it done if the customer-€™s vehicle has less than 100000 miles so it should still be covered under the 10 year/100000 mile powertrain warranty.
2nd engine I paid for. Engine has no oil leaks no burning oil. Out of nowhere engine starts knocking no oil in engine. And now due to a bankrupcy I can't even purchase a new car and I can't afford to replace the engine at my cost again. Jones Hyundai was contacted the first time and the did nothing
Car was running fine and out of nowhere the engine starts rattling. It then turns off completely at an intersection and I take it to the mechanic and they said it was a compression rod failure that cause the engine to just not work.
Vehicle has the same engine as the recall in SC176 for Kia soul and has the exact same situation as described in the recall. 1.6L gdi engine now has one cylinder with no compression, has caused engine to stall while driving and has oil leaking through the exhaust system. Accidents have been avoided but the vehicle can not be driven for extended times as the system gets hot it leads to stall or potential for fire as mentioned in SC176.
Car spontaneously loses power to engine while in motion. When starting the vehicle, the engine sometimes struggles to turn over and does not correctly read RPM as this dial will read 0 RPM even while in motion. When this occurs it is accompanied by difficulty accelerating uphill and bucking. On 2/24/2021, while driving up a small hill on a city street, the engine shut off and the no key detected light turned on. The engine turned back on about 1 second later and dash read 0 RPM even though the vehicle was accelerating. On 2/25/2021 while pulling forward in a drive thru restaurant line, the vehicle's engine shut off and the no key light, battery light and check oil lights came on. I took a picture of the dash at this time. I turned the vehicle completely off and restarted it. Dash continued to read 0 RPM but was able to accelerate. I turned the vehicle off again and then restarted it a second time and the vehicle then seemed to be functioning properly for the remainder of the drive.
The contact owns a 2014 Hyundai Veloster. The contact stated that while driving at undisclosed speeds, there was a knocking sound coming from the engine compartment. Additionally, the vehicle had stalled while driving and also hesitated while attempting to accelerate. During the failures, the check engine warning light was illuminated. The vehicle was taken to the local dealer healey Hyundai (410 fishkill ave, beacon, NY 12508, (845) 360-9822) who replaced the catalytic converter however, the failure persisted before the engine failed. The manufacturer was not notified of the failure. The failure mileage was 103,000.
Vehicle stopped driving under its own power after driving for several miles on a couple occasions. Usually after driving at about 60mph for 30 miles or more. It either bogs down giving time to pull of the road or stops completely after trying to accelerate after a complete stop. Vehicle is giving a P420 error code but exhaust technicians say it is not the catalytic converter. Vehicle will drive after exhaust system has been given time to cool. Compression is bein lost in one cylinder as determined by Hyundai dealership. Dealership claims a new engine and converter is required. Results appear to be the same conditions as listed in SC176 for the Kia soul 1.6L gdi engine. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
We were driving on the New Jersey turnpike doing about 60 or 65 mph and all of the sudden the car started misfiring car jersey and started vibrating inwas close to exit 12 so I got of exit 12 and found a parking lot where there was a pep boyz and towed the car to my sister in laws house. Took it to the shop and they said that the car does not have compression in cylinder 2 the car never showed any symptoms of any sort car always ran fine oil changed on time always cared for.
Car maintenance has been well kept. Road in DC, hit pothole suddenly engine started to make horrible noise and stalled out in the middle of traffic. No tapping noise before this incident. All of a sudden metal in oil and was towed to Hyundai dealership. Dealership told me my engine seized. As a single mom this is not a reliable or safe. I was only going 35mpg. If this happened at a higher speed or on a highway this could of been a fatal incident.
The first issue was the clutch. I was driving in charlotte, nc city traffic and the clutch stuck to the floor and made my car stall. I was able to pull it up with my foot and restart the car. I had no indication that the clutch was bad. It wasn't slipping at all and I had no difficulty shifting gears prior to this happening. The next issue was the engine. I was driving on the highway and it lost power. It wouldn"T accelerate properly. I took it to the dealer and they said the turbo went first and then metal from the turbo went into the engine and ruined the engine. They said the clutch needed replacing. The car doesn't even have 71,000 miles on it. I wouldn't expect an engine to be ruined at less than 71,000 miles. I was terrified being in traffic in this unsafe vehicle wondering if I was going to be hit. The entrance below asks for a specific date, here are the occurrences and dates: June 2019 clutch sticks to the floor and stalls in traffic several times. Take to aaa auto services as soon as it happens and they can find nothing wrong. Continues to happen approx. Once a week. Sept 12 the engine starts whining, revving and losing power all at the same time when the gas pedal is pressed while in traffic on the highway Sept 13 check engine light comes on and nav screen stopped responding and doesn't have much power Sept 14 even further power loss, smoke coming from exhaust, car stalls and stops while in charlotte city traffic. Take to dealer. Diagnosed with stated above.
So ibought. My volster Oct 11th 2018 not qiutea yr ago. And im driving my car all of a sudden I hear a very odd nois I thouvht my turbo was going out.I takeit to dealership they and I asked for a loaner car while they were checking it out.it was some what drivable RPM reved up high I could. Only go 30 maybe miles a hour the check engine light on stated on. They said they didnt have a loaner car. So I drive my car home well I had to go to work so of course im having to drive mt car like this it starts pooring billowing out white thik smoke from back N engine temps goes sky high. I ened up having my car towed to Hyundai dealership. Its there now I think my car engine has seized or block is cracked.
Engine was making increased noise and loss of gas mileage. Dealer assured vehicle checked out ok. Less than 2,000 miles later at 101,000 engine 'threw a rod' while being driven on neighborhood roads. Hyundai refuses to cover reconditioned engine replacement. Offered less than half of cost.
The car as I would describe it stalls randomly while driving under 40 mph, the engine doesn't shut off but I lose drive power and the RPM shoot up. The dealership has not been able to reproduce the issue and no engine lights come on when the problem happens. I fear this will end up causing me to get rear ended.
A D V E R T I S E M E N T S
- Kansas City, MO, USA