This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Veloster turbo dct model. When the car isn't fully warmed up, the car suddenly loses power upon medium to hard acceleration. Pressing the accelerator increases engine revs and transmission actually shifts, but no power is being put to the wheels. You have to fully lift off the accelerator and then depress again to get power back. For example, accelerating to merge into freeway traffic is dangerous as it loses power as you are merging and could easily be rear ended. Or turning left across traffic, if the vehicle loses power mid turn you could be hit by oncoming traffic. Happens every time you have medium to hard acceleration when the vehicle isn't fully warmed up. Has happened too many times to number. There is video documentation on the internet of same problem.
The contact owns a 2016 Hyundai Veloster. While driving 65 mph, the gear shifter was unable to shift from the neutral position. The brake pedal was depressed to stop the vehicle. The contact pulled over to the side of the road, turned the engine off, and was able to restart the vehicle after numerous attempts. In addition, the contact noticed a fuel odor and noticed fuel leaking from the fuel tank. The vehicle was towed to rick case Hyundai (3550 weston rd, davie, fl, (954) 994-2397) where it was diagnosed and repaired. The manufacturer was made aware of the failure. The failure mileage was 24,000.
When accelerating from a stop the car hesitates, then jumps forward, that hesitates again before accelerating normally. This is the usual behavior when accelerating from a stop, whether accelerating rapidly or smoothly. The behavior has always been present since the car was new. The dealer claims it is normal behavior but it is a behavior I've never experienced other cars.
Experience shifting problems, hesitating acceleration, loss of power. Very on safe when driving trying to pull out into traffic the problems have been happening scince day one of buying the car new
The vehicle has failed to perform multiple occasions. Take off from a light and about 3rd gear the car will not accelerate but rpms will rise and will go all the way to red line, foot on gas pedal but no correlating acceleration, kicks in moment later with a jerk. Car has had two dct updates, one engine update all have not fixed the jerk acceleration and sporadic unableness to get vehicle going but rpms rise. Car has gotten stuck in gear when merging onto freeway, the car has had its rpms rise continuous to red line while foot was entirely off the gas pedal then rpms fell and acceleration fucntion resumed. No real help from Hyundai as of yet or acknowledgement of a problem. Issue has been reported to them since 2016. This issue has also occured on highways while in a higher gear as well as intersections at lower gear. Gears shift efforltessly and smooth somedays and eradict and unreliable other days. Also has failed to accelerate after red light right turns that could clearly be made, however when the vehicle gets stuck and wont accelerate the risk of getting hit or rear ended is of high probablility and concern. Only a matter of time before a serious accident will happen. Issue occurs sporadically (avg couple times a month) since June 2016 which makes it hard to duplicate but it occurs and is without a doubt a safety issue and the car is not functioning as designed. Proud military family in this our sole vehicle, which is not getting the attention it needs from Hyundai in regards to this major safety concern. Cant believe they keep sending us off in this death trap saying they updated it and it should fix our issue. They are aware and they do nothing to make progress on this issue or ensure the safety of the families in their vehichles when this particular issue has presented itself in others Velosters as well.
- El Paso, TX, USA
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The dct transmission slips out of gear and over revs constantly. When you try to accelerate the car will shift gears and usually during the 2nd to 3rd gear shift the transmission missing and your rpms shoot. Once revs come down the car slips into gear. Very dangerous in traffic because you can pull out of a driveway or enter a road and then no power because the gear slipped. Dealers was informed and an update was applied to the ECU. Worked for a short period and now car does it again.
Driving at slow speeds and foot off of gas, engine screams but the car does not move even though it is in drive. Slowly going up a hill in drive echo, engine dies as I press down on gas pedal.
Filing 2nd complaint. Huge safety issues still occurring with Hyundai's dual clutch transmission. 2016 tucson dct was recalled, and still did not resolve these issues. My 2016 Veloster turbo dct was never recalled and has identical issues. Multiple parts replaced for transmission which did not resolve. Entire transmission and tcm replaced and issue started happening again on new transmission/tcm. Hyundai still not acknowledging issue or know what's wrong/how to fix. Vehicle has already been in service for over 80 days. Have 2 videos on youtube of issue occurring, and ~8 more videos of issue happening that I have not uploaded. Https://www.youtube.com/watch"V=1Y3ecbr07em https://www.youtube.com/watch"V=R5cu6hn9Y5A issue being reported by tucson owners after recall on Hyundai's fb page. Issue bring reported with Veloster dct on Hyundai's fb page as well as Veloster forums. Everyone being turned away because the issue is intermittent and Hyundai "doesn't see anything wrong/'working as designed'". risking car accident having to drive it every day. Vehicle purchased in October 2015. Issues started happening in March 2016. Transmission/tcm replaced in September 2016. Issues still occurring.
Recently there was a recall issues for the 2016 tucson dct. My 2016 Veloster turbo dct has had the identical issues, which began just a few months after purchasing the car brand new. It's been in and out of the dealership for 5 months now, totaling over 70 days. There have been gas issues - gas fumes smell outside and inside vehicle, losing gas abnormally fast when driving, gas tank not filling to full. The ac rattles intermittently and has blown heat off and on. Most importantly is the safety regarding the 7 speed dual clutch transmission. It is intermittent, but I have captured it on camera three times - once prior to the transmission parts being replaced, and then the entire transmission. And twice after the entire transmission was replaced. Just last Friday, I couldn't drive the vehicle because it seized to shift and accelerate properly five times in a row, the most it has ever happened. I had it towed to the dealership and was placed back into a rental. Today, the dealership says "they can't find anything wrong" (this has been said over the course of 5 months because it's intermittent) and they're forcing me to return the rental - leaving me with unsafe transportation yet again. I've risked my life for months trying to capture video proof, and I have sent the video proof to Hyundai - yet they are still making my return the rental and are not fixing the vehicle, nor do they have a fix for it (already replaced the entire transmission and computer!!). this is a video I created and uploaded to youtube, summarizing some of what's gone on and the video proof I have. Https://www.youtube.com/watch?V=1Y3ecbr07em I have opened a case with Nevada Consumer Affairs who has already reviewed my case and tried negotiating with Hyundai. They have instructed me to open a case with NHTSA and the dmv.
When the car is stopped at a light or in traffic with the foot on the break when you release your foot off the break the car lurches forward - must be something with the new dual clutch 7-speed transmission. Please Hyundai fix this before someone gets hurt or killed
Car sometimes accelerates by itself even when off the gas and on the brakes. Lunges in stop and go traffic. Passing gear sometimes revs up to 6500rpm's but stays in the current speed. Sometimes car stays at a certain RPM even if not on the gas and wont slow down. Bad lag and terrible dead spots in acceleration. I feel like transmission is not communicating well with control module and gas pedal position sensor is way off the mark. Car has put me in life threatening situations but Hyundai service says they cant reproduce the problem but only drove it 7 miles. I bought car brand new and just turned 5800 miles but has been back for this problem 4 times now.
Accelerating by itself, lunging in stop/go traffic.motor revs into passing gear all the way to 6500 RPM.but stays in the current speed, and sometimes will hold at certain RPM even if not on gas, very laggy in rev I feel I'm driving older car with messed up transmission
A D V E R T I S E M E N T S
- South San Francisco, CA, USA