This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My husband and I recently purchased this vehicle back in April 2017. Ever since we purchased the vehicle we have been having transmission issues, resulting in the vehicle stalling when pulling onto the highway. The vehicle is shifting very bizarre and my husband and I both feel eerie to operate the vehicle even for short distances. We have been to the dealership around 12-15 times and each time leave with no resolution or care. We go to the humble Hyundai in Texas. We have had so many situations where they just send us home, put us in a loaner while the car stays parked, etc. We have pulled onto the highway and come to a complete stop and traffic had to stop so they wouldn't hit us, we have had to pull over and put the hazard lights on, we also have one incident on film. I just don't want to continue with this vehicle and/or the company because I feel like we have been put on the back burner and our lives don't matter, only our money. Please feel free to contact me through email during business hours due to my job. [xxx] my cell phone is [xxx]- I am available before 8 and after 5:30.. attached is 1 of many repair orders that they gave us and sent us away. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Was driving 70 down the interstate when suddenly heard what sounded like a shotgun and then heard air and glass went down my back. Saw glass roll down the back window. Pulled over only to find the sunroof was almost completely gone.
Ive been battling with the deslership at college park Hyundai for about 7 months about my car not reading to go into reverse. The dealership fixed the car once and told me it was fixed. 2 weeks after the repair the car staring having the same problems and because the dealership could not duplicate the problem they told me they could not do anything about it. Ive called corporate and they have told me the same exact thing. The only thing they told me was to trade in the car and pay a down payment. Im losing all my money on a car that hasnt worked properly since I bought it. I bought the car August 30,2016 and its now April 7,2017. I have a video and a log book of when ive called and taken the car to the dealership about the issue. It seems like they do not care for the customers saftey or about the loss im taking for a car that never worked properly when I bought. Hyundai refuses to help me or give me a new car without paying. Help me.
At times starting from a dead stop when accelerating to pull into on coming traffic the engine RPM will go as high as 6000 RPM and as far as my mph will be approximately 10 to 15 mph and it seems as the transmission is not engaging. Last time this occurred I was this issue nearly caused an accident. I have taken this vehicle to the dealership without any problems found. This condition concerns me because I never know when this problem will arise. With a low mileage car at just over 6300 miles it makes me very anxious that I could possibly in a serious accident
Recently there was a recall issues for the 2016 tucson dct. My 2016 Veloster turbo dct has had the identical issues, which began just a few months after purchasing the car brand new. It's been in and out of the dealership for 5 months now, totaling over 70 days. There have been gas issues - gas fumes smell outside and inside vehicle, losing gas abnormally fast when driving, gas tank not filling to full. The ac rattles intermittently and has blown heat off and on. Most importantly is the safety regarding the 7 speed dual clutch transmission. It is intermittent, but I have captured it on camera three times - once prior to the transmission parts being replaced, and then the entire transmission. And twice after the entire transmission was replaced. Just last Friday, I couldn't drive the vehicle because it seized to shift and accelerate properly five times in a row, the most it has ever happened. I had it towed to the dealership and was placed back into a rental. Today, the dealership says "they can't find anything wrong" (this has been said over the course of 5 months because it's intermittent) and they're forcing me to return the rental - leaving me with unsafe transportation yet again. I've risked my life for months trying to capture video proof, and I have sent the video proof to Hyundai - yet they are still making my return the rental and are not fixing the vehicle, nor do they have a fix for it (already replaced the entire transmission and computer!!). this is a video I created and uploaded to youtube, summarizing some of what's gone on and the video proof I have. Https://www.youtube.com/watch?V=1Y3ecbr07em I have opened a case with Nevada Consumer Affairs who has already reviewed my case and tried negotiating with Hyundai. They have instructed me to open a case with NHTSA and the dmv.
- Boulder City, NV, USA
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- Huffman, TX, USA