10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
3,181 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Jeep Cherokee engine problems

engine problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2020 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

2020 Jeep Cherokee Owner Comments

problem #6

Aug 112021

Cherokee

  • miles

A D V E R T I S E M E N T S

The first time- driving and the -D- button on the shifter started blinking and got stuck in Drive, excellerated, couldn-t stop. Shut car off! Rest after 15 mins and scheduled repair/check. Shifter box-assembly was replaced and found to be the problem. 2nd time- got stuck in reverse and wouldn-t move. Took it to the dealer, scheduled repair/check, told to keep driving it. 3rd time- check engine light came on, stopped at dealer, told to keep prior appointment and not to clear it. Never checked it. 4th time- driving at speed of 65, car shut off, no power but had brakes. Towed to dealer car still not able to start. Currently at the dealer.

- Wyalusing , PA, USA

problem #5

Jul 142021

Cherokee

  • 13,000 miles
The contact owned a 2020 Jeep Cherokee. The contact stated that while his nephew was driving approximately 70 mph, a burning odor was present inside the cabin of the vehicle. The driver then noticed flames coming from the engine compartment. The driver stopped the vehicle and exited. No further information was available. The vehicle was destroyed and towed away from the scene. The cause of the failure was not determined. The manufacturer and an unknown dealer were notified of the failure. The failure mileage was 13,000.

- Dexter, ME, USA

problem #4

Jan 052021

Cherokee

  • 3,000 miles
The contact leases a 2020 Jeep Cherokee. The contact stated that while driving 20 mph, an unknown burning odor occurred. The contact stated that another vehicle alerted her that the vehicle was on fire underneath. The contact quickly coasted over to the side of the road and as she exit the vehicle the hood exploded engulfed into flames. The contact stated that the vehicle burned down to a crist. The fire department extinguished the fire of what had left of the vehicle. A fire and police report was filed. The vehicle was towed to a tow lot and was later taken by the vehicle insurance to an insurance auto auction lot where it still remained. The contact called kelly Jeep Chrysler, 353 broadway, lynnfield, MA 01940, and informed them of the failure. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 3,000. The VIN was not available.

- Marblehead, MA, USA

problem #3

Aug 102020

Cherokee

  • 1,460 miles

A D V E R T I S E M E N T S

Low oil pressure warning, engine RPM started fluctuating and almost stalled. Vehicle has 1400 miles it, was advised by dealership that I will have to add a quart of oil every 1500 miles to the vehicle, and that they are aware that I should not have seen the low oil pressure warning but in fact the engine should have stalled. That they have heard others in a right or left hand turn their cars stalling out as they called a safety feature. That to me sounds unsafe

- Shelbyville, TN, USA

problem #2

Jun 082020

Cherokee 4-cyl

  • 1,128 miles
Engine light came on the 29th day of ownership, with odb code P0139. The one O2 sensor was replaced, driving back home after the repair the engine light came back on. Took it back the next day same code P0139, this time they replaced the ECM/PCM computer. After almost two weeks the engine light came back on with the same code. I purchased this car with on 7 miles on it and it's been in the dealership 3 with less than 2K on it.

- Louisville, KY, USA

problem #1

Feb 062020

Cherokee

  • 496 miles
Driving my vehicle during rush hour traffic when the check engine light came on and a throttle issue message flashed, vehicle experienced a drastic loss of power causing an unsafe driving condition for myself and other motorists. This vehicle was purchased new with only 8 miles on the odometer, currently has 500 miles, vehicle has the 2.4 liter engine and automatic 4X4 transmission. Contacted the Jeep dealer whee I purchased the vehicle and they did not mention that there could be a known issue with this Jeep, however after some research I found an article on the same identical issue being reported by multiple Jeep owners of the 2019 year model with the same 2.4 liter engine, see: Https://www.consumerreports.org/car-recalls-defects/2019-Jeep-Cherokee-recalled-over-stalling-risk/ based on the article that I found it seems like there is a software update that needs to be performed in order to correct the issue, however some drivers still had problems after the update was done. I was asked to bring the vehicle to the dealer on Monday, some Jeep owners also reported that after 4 hours of the vehicle sitting with the engine off, the problem goes away, making it difficult for the dealer to replicate the issue during diagnostic and there may not be a code stored that can be pulled by the service department. I hope that NHTSA keeps an eye for this, if the problem is a known issue by now to Chrysler-Fiat and no fix has been applied to current year model Jeep, then Chrysler -Fiat may be acting in "bad-faith" and knowingly selling vehicles that should probably be part of a nationwide recall campaign, also there is a serious safety concern about a vehicle that is rendered powerless while operating on a highway or in our case, having to drive on the steep hills of the pacific nw as part of our daily commute.

- Sultan, WA, USA

Not what you are looking for?