Purchased this vehicle used, from the original owner and now going on 3 months of ownership and having experienced the issues I have, I can honestly say that I will NEVER purchase another Jeep/Chrysler or Dodge product! I am discovering that the issues my Grand Cherokee is experiencing are quite common and that there are numerous frustrated consumers out there! This is not acceptable and I could not in good conscious sell this car to another unsuspecting consumer! Shame on Jeep for putting this product out there in the first place. In addition to a couple of other issues, one that my 2000 Jeep Grand Cherokee is exhibiting one that I recently repaired, was the draining of A/C condensation on the passenger side floor board; to the point where the carpet would be sopping wet! After trying many solutions including trying to clean out the line, extending the exterior drain hose, etc., I finally used some spray foam insulator to seal off the drain pipe and heater core housing from the inside, at the point where the drain hose exits the interior to the firewall on the passenger side. Seems the factory insulation had deteriorated and was allowing condensation to drain on the interior and roll down to the carpeted area. I used the spray foam to seal that escape area off. Jeep needs to address this issue in its products ASAP!