really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Grand Cherokee brakes problems

brakes problem

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2003 Jeep Grand Cherokee Owner Comments

problem #6

Mar 012016

Grand Cherokee 4WD 8-cyl

  • miles


2003 Jeep Grand Cherokee. Consumer writes in regards to restraint control module replacement parts not available to repair recall and window motor regulator assembly problems. Also, the passenger and driver side front window motor regulators broke, the cd player malfunctioned, the passenger seat belt pretensioner was inoperative and the brakes were not performing as designed.

- Portland, OR, USA

problem #5

Jan 122015

Grand Cherokee 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2003 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V054000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 7/21/15 the consumer experienced a problem with the radiator, heat sensor, brakes and tires. Updated 07/28/15

- San Antonio, TX, USA

problem #4

Jan 202012

Grand Cherokee 6-cyl

  • 114,000 miles
While stopped at a traffic light my Jeep started to accelerate and, even with the brake pedal fully depressed, surged forward. This has happened numerous times in the past week both at traffic lights and at stop signs, always while stopped. The rpms have increased to between 1,500 and 4,500. The Jeep dealer attempted to fix it on Tuesday, however the problem re-occurred on my way home and again with a mechanic in the vehicle when I brought it back. To date, the car is still at the dealer and has not been fixed.

- East Northport, NY, USA

problem #3

Nov 102007

Grand Cherokee 8-cyl

  • 46,000 miles


Sudden unintended acceleration and loss of braking while driving in parking lots. When driving at slow speed in parking lot, turned right to pull into parking space. Gave accelerator a slight push to give Cherokee enough gas to move into uphill parking stall. Quickly moved foot from accelerator to brake pedal, when car motor revved, speed increased and front end of car hit concrete retaining wall. Braking unable to stop or slow the car before impact. Second incident on 11/12/2011 with approximately 78,000 miles driven when driving at slow speed through parking lot, turning right to drive down parking lane, placed foot on brake pedal to slow even more to move further to right side of lane to avoid oncoming car. With side of foot, felt accelerator pedal drop away causing motor to rev, speed to increase. Left front bumper hit left fender of oncoming car and right front fender hit back bumper of parked truck. Despite pressing on brake as hard as possible, car failed to slow and stopped only on impact with truck. Almost as if brake was overridden by acceleration. Two incidents happened in similar circumstances: Cold precipitating weather; car heater on; driving at slow speed in parking lot; pavement wet; making right hand turn; with braking, car begins accelerating unexpectedly; acceleration overrides brake; brake fails to slow or stop car; car stops only on impact.

- Ogden, UT, USA

problem #2

Jan 152007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 25,000 miles
The contact owns a 2003 Jeep Grand Cherokee. While depressing the brake pedal from 20-60 mph, the vehicle shakes, the brake pedal moves up and down, and the steering wheel shakes. The contact stated that all four tire treads were thinning. The dealer has not been notified. The VIN was unknown. The current mileage was 28,000 and failure mileage was 25,000.

- Rose Hill, KS, USA

problem #1

May 152003

Grand Cherokee

  • Automatic transmission
  • 4,000 miles
I took my vehicle in for the routine oil change at the dealership I purchase the vehicle. After that day, the vehicle vibrates to the point you cannot play a cd. They are telling me this is how the vehicle performs. I have been to the dealership many times with the same response. I also have taken it to other Chrysler dealership with the same answer, it seems that the answer is the same after they look at the repair history. I also have met with the Chrysler marketing rep twice, and the dealership told me that the Chrysler technical rep drove the vehicle. Yet when I requested a encounter with him they declaim and said there is no technical rep. I also met with the general manager from the dealership twice, sales manager many times, I need this to be look into because I think my vehicle was tampered with, because if it was running like this when I bought it I would have not bought it. The vibration is getting worst. I do have a extended warranty, that I cannot use because they refuse to even look at the vehicle. Their solution was to sell me another vehicle, which I declined because they wanted more money down. Why should I buy another vehicle when I have a new one that they destroyed.

- San Antonio, TX, USA

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