This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while traveling 60 mph the engine stalled. The manufacturer was not notified. The private mechanic stated the diagnosis was failed tc for loss of crank sensor signal to the PCM. The vehicle was repaired. The failure mileage was unknown and the current mileage was 140,000. Updated 7/30/14 updated 8/28/2017
Incident 1, on Saturday February 5, 2005 while maneuvering into a space in a parking lot I shifted into reverse with my foot on the brake suddenly the car, 2004, Jeep, Grand Cherokee lurched backward. I pressed more firmly on the brake pedal and car jerked. Then, the engine revved higher, causing the car to hurtle toward cars in the row behind. Only by standing on the brake pedal did the vehicle stop, but just inches from a car behind us. Dealer's mechanic subsequently could find nothing wrong, and could not duplicate the event. Incident 2 occurred on Wednesday April 20, 2005. While braking gently when approaching a red traffic light the engine suddenly started revving quickly. I braked harder, but the engine revved higher, overcoming the braking effort I again stood on the brake, bringing the car to a halt only a few feet from a car waiting at the light. Examination of the brake pedal at this time showed that my foot was only on the brake pedal, and not near the accelerator pedal, and that nothing was pressing on the accelerator pedal.
- Sun Prairie, WI, USA
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- Columbus, OH, USA