This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall Z48 service was performed 02/09/23. Fox Jeep invoice #556304. Facility mechanic confirmed issue was present prior to performing recall as the brake lights remained on for several minutes after parking, shutting off, and exiting vehicle. Recall Z48 PCM update was completed. Vehicle continues to exhibit same issue with brake lights remaining on for several minutes after vehicle is parked / shut off / occupant exits. I believe Stellantis has a known issue with the ABS module in this vehicle and needs to replace the module with a properly functioning unit instead of attempting to conceal the fault through another PCM update. Attached copy of invoice from recall performed 02/09/23 @ 70,316 miles and photo of brake lights remaining on after exiting vehicle taken last week @ approximately 76,000 miles.
I was sent a recall notice ( Z48/NHTSA 22V-426 ) and contacted the dealer to schedule. the recall is for the breaking system, and it took months to get an appointment, apparently bad breaks are not a concern" when I was finally able to get an appointment they claimed I had no recall" I described the issues to the service manager, and he said that I was experiencing the issue the recall was supposed to fix but they would not fix it as a recall, because they claim I do not have a recall despite getting more than 1 letter. the issue - the vehicle will not stop in and emergency situation. I have tried this at 25 MPH, and just slowed down, I have nearly hit other cars because I could not stop topping a blind hill. I have a long list of very scary examples. FCA says they will not add my vehicle to the recall list, so in case of a major crash or running over a child, I guess I will go public with legal backing. this complaint will also be noted that it was brought to your attention.
Jeep dealer has still not issued a repair solution for the open recall on my car that was issued in June 2022. The recall cannot be repaired as Jeep does not have a solution in order to fix.
Outstanding recall Z-48. This recall was first identified in June 2022. The dealers cannot fix the problem because Chrysler Corp. has not provided a solution. This is affecting the operation of the vehicle and probably reducing the resale value. Five months seems to me too long a time not to have a solution. Can the government give them an ultimatum of either provide the fix in the next 30 / 60 days or provide a cash discount on trading in the vehicle.
Vehicle was purchased on 8/11/2022. After the vehicle was stopped, turned off & emergency brake set, the brake lights continued to stay on for several minutes.
Recall on this vehicle that the dealer is unable to repair at this time. It poses a safety risk as the car can potentially shift out of break without knowing.
After going through an auto car wash the brakes failed and the car rolled into a pole while pulling up to a vacuum station about 50 yards from the exit. I believe the ABS system notified the car that it was in a slide because the rear wheels continue to rotate while the front wheels are not rotating while being pulled through the car wash tracks. Therefore tricking the system into thinking it should not brake when brakes were applied.
The vehicle was purchased new in May 2019 currently has 2700 miles on the odometer. I was traveling along the highway and began hearing a loud noise that seemed to be emanating from my undercarriage. I drove to first off-ramp to inspect and discovered a part of the braking system had broken. The vehicle was no longer drivable and had to be towed to a dealership. Later, the service writer informed me that a caliper had broken and that damages would be covered under warranty. I was not provided with a cause for this failure.
We leased a new 2019 Jeep Grand Cherokee ltd on February 1, 2019. Around the beginning of April we noticed that the brake pedal had to be depressed further than when it was new to stop the vehicle. Each week it was getting worse to the point where now it goes all the way to the floor and does not stop with confidence. We have stopped driving it before it fails completely. Waiting for service appointment with the dealer.
The contact leases a 2019 Jeep Grand Cherokee. While the contact was accelerating from a stop, the preceding vehicle stopped suddenly. The contact depressed the brake pedal, but the brakes failed to engage. As a result, the contact rear ended the preceding vehicle. A police report was filed and there were no injuries. The contact took the vehicle to bayside Chrysler Jeep Dodge (212-19 northern boulevard, bayside, New York 11361, 718-229-8700) where it was determined that the brakes performed normally and no failure was found. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 23,000.
A D V E R T I S E M E N T S
- Lowell, MI, USA