10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
76,128 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Optima Hybrid drivetrain problems

drivetrain problem

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2014 Kia Optima Hybrid Owner Comments

problem #2

Nov 212018

Optima Hybrid

  • 152,238 miles

A D V E R T I S E M E N T S

Driving normally, hcu error popped up on nav display as well as drivers display. Told to pull over immediately and turn off engine. I was traveling on once he interstate, by the time I got into the emergency lane the car completely lost all power. Turned on emergency hazard lights and after 5 minutes the car was completely dead. Called a tow truck and brought it to rock river Kia in rockdoed, il. Later was told that the engine had seized and the hybrid battery was no longer holding a charge. Estimated 14,000 repair cost.

- Webb, IA, USA

problem #1

Sep 112015

Optima Hybrid

  • 19 miles
I was driving down a city street (35mph) when I was cut off by another car making a turn in front of me and we collided. I T-boned his car and my air bags didnt got off. My car stalled completely and nothing about the vehicle safety equipment reacted to the crash. The system (cluster and screen) didnt show that there had been any impact and the car was ready to drive. I reported this to Kia of downtown la (the dealer) and kiausa corporate where they offered to check the car out and see if the car reacted the way it was suppose to. At the end of their inspection they claimed that my car did what it was suppose to and didnt deploy the airbags as the car determined that is didnt need to. I asked why didnt the car show anywhere that there was impact and if the sensors even detected anything as there was no messaged anywhere. They claim it doesnt suppose to. A few weeks after it was repaired I started getting messages in the cluster "check air flap system". took it back and fourth to the dealer where I finally opened a BBB claim. In my claim I also reported a delay reaction when accelerating and was told that hybrids work that way and the response time is slower than regular gas cars. The problem is when turning after a complete stop the car doesnt move for a few seconds and then takes off. Occasionally, the car wont turn off, and asks me to shift to P (park) when it is in park. When that happens I am forced to take it to the dealership where they have to "reset" the car to force it to turn off (no actual solution but to unplug the battery and plug it back in is what they do) according to Kia I cant prove that the airbags dont work as I am not an expert and same with the drive train. Unfortunately the only way of finding out is if this car is involved in another accident. Thank you for your time.

- Los Angeles, CA, USA

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