This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving and the dashboard said turn car off. Had towed to the dealer and they said $8500 for a new engine...said the oil drain bolt was laying of top of the splash shield and no oil left in the engine, they wanted to know if someone was after us...what the heck. Fought with them for 2 months.
Happened numerous times while driving in traffic or speeds over 60 mph, engine warning light comes on stating hybrid engine malfunction turn off immediately. If I don't get to pull over immediately, I lose power until I do. When I have my phone attached to the carport program, it registers that there is someone in the passenger seat and will beep until I put the seat belt in the receptacle as if someone was there. This has happened since I first bought it and I have about 5,000. I have brought this to the dealer twice and they claim that they can't replicate either issue. This is obviously a trend. They are now sending out an "expert" to fix the problem. Otherwise I'm lemon lawing it. I have photos and video of the defect so they can't even try and say I'm making it up.
The contact owns a 2017 Kia Optima hybrid. While driving approximately 75 mph, the speed suddenly reduced to approximately 40 mph. The contact indicated that the failure occurred when the electric motor was turned off and the gas motor did not immediately turn start. The vehicle was taken to the dealer (kirby Kia of ventura, 6424 auto center dr, ventura, ca). But the failure could not be duplicated. The manufacturer was also notified. The failure mileage was 5,500. The VIN was not available.
The contact owns a 2017 Kia Optima hybrid. While driving, the vehicle stalled and failed to restart. The check engine indicator illuminated during the failure. The vehicle was towed to the dealer (galpin Kia, 8425 sepulveda blvd, North hills, ca 91343), but the failure could not be duplicated. The vehicle was not repaired. The contact referenced NHTSA campaign number: 18V161000 (hybrid propulsion system), but the VIN was not included in the recall. The manufacturer was notified and advised the contact to wait for a diagnosis from the dealer. The failure mileage was 143.
The vehicle is getting stuck on electric mode and not switching over to gas and losing power. Having to pull over and turn car off and back on the reset it. Car only has 2500 miles. Taking back to dealer asap. Was driving on major interstate 70 mph error message from car said transmission error service immediately
A D V E R T I S E M E N T S
- Glenwood, MD, USA