really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
9,820 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Kia Soul electrical problems

electrical problem

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2015 Kia Soul Owner Comments

problem #7

May 132016


  • 5,400 miles


Chronic dead car. Battery tests fine, no draws and was replaced to ensure failures were not the battery. 30 days out of service to date. Dealer/manufacturer cannot diagnose issue. There have been noises from fuse box under hood while car is dead. Clicking noises inside car, when car is dead.

- Federal Way, WA, USA

problem #6

Oct 312016


  • miles
Car battery seemed dead though when I turned the key the lights go on and flickering sound but doesn't catch. When jump started it didn't take long maybe two minutes and car started.

- Waialua, HI, USA

problem #5

Aug 272016


  • 36,000 miles
You crank the car the doors lock. You lose electric power you can't open the doors!! no way to get out of car!! was lucky one window was down!!all doors need to be able to open with out power< what if on fire or in water?? the car was setting in parking lot of walmart listing to radio and the bat ran down!!

- Conehatta, MS, USA

problem #4

Jul 242016


  • 15,000 miles


My Kia Soul electronic door locks operate in a random and dangerous fashion. I unlocked the car and put my puppy in the vehicle and closed the door not knowing that my keys were still in the car; all the doors immediately locked and I had to break the window to save the dog. Other times one or two doors will lock. The delay in locking is random and unreliable. Car was in parking lot. This system should be disabled until Kia reviews operation of the system. There should be a consistent time delay before doors lock. This is a safety issue.

- Hagerstown, MD, USA

problem #3

Dec 142015

Soul 4-cyl

  • 3,600 miles
The contact owns a 2015 Kia Soul. When the accelerator pedal was depressed at approximately 30 mph, the vehicle lost power without warning. The vehicle was taken to a dealer, but the failure was unable to be determined. The contact mentioned that the failure recurred several times. The manufacturer was notified of the failure. The failure mileage was 3,600. Updated 03/16/16 the consumer stated the dealer replaced the high pressure fuel pump. However, the problem happened again two weeks later. Updated 03/30/16.

- Panama City Beach, FL, USA

problem #2

Sep 042015


  • 6,743 miles
My son was in a rear-end collison in his 2015 Kia Soul, that also pushed him into the person in front of him. My son was at a stop as well as the vehicle in front of him, when a mid sized SUV doing approximately 30-40mph slammed on her brakes and rear ended my son. The Soul's bumper went underneath the Chevy Tahoe in front of him. The airbags did not deploy. When police and ems showed up and asked him if he could drive it off the road, the vehicle started, but accelerator would not work. They pushed it off the road. After towing to the body shop, the owner said he didn't know why the airbags hadn't deployed because the electrical wiring harness had been severed in the crash. The towing company was hesitant to tow because he was afraid it may go off. The Soul had an estimate of $15,753.75 in damage and therefore totaled...but his airbags never went off.

- Dinuba, CA, USA

problem #1

Jan 012015


  • 2,000 miles
The contact owns a 2015 Kia Soul. While stopped at a traffic light, the vehicle would not accelerate when the accelerator pedal was depressed. The contact heard a loud noise and had to shut off and restart the vehicle in order for the loud noise to stop. The vehicle also failed to start properly. The failure recurred multiple times. The oil warning light and other lights illuminated intermittently. The vehicle was taken to the dealer for diagnostic testing; however, the mechanic stated that they were unable to locate a failure. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 2,000....updated 01/05/17

- Bonneylake , WA, USA

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