This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine has been knocking since I purchased the vehicle new. Brought it into the dealership and they couldn't hear the noise. Based on the keoporum it could either be a bad fan motor or blend door accurator. Scheduling another appointment for them to figure out why it's still doing this when the vehicle only has 24k miles on it.
Problem started 4-5 months ago and was very intermittent; about 2-3 occurences per month. Problem has become more frequent and become much more severe. When foot is on brake and just coming to stop, engine races to around 6000 rpm. Originally would return to normal rpm in a second or two. Most recent occurences were on Oct. 10 2023, problem manifested 9 times. At stop, engine raced to 6000 rpm and remained there. Some times returned to normal rpm after few seconds, other times shifting to neutral and back to drive caused rpm to normal; 3 times I had to turn off engine. Once when restarting, engine immediately raced back to 6000 rpm and I had to stop engine again. Problem is intermittent so dealer says cannot tackle problem until they can experience problem themselves despite my very detailed description. Vehicle is unsafe to drive. Fortunately so far problem occured with foot on brake pedal so instantly increased brake pressure prevented vehicle from lurching forward into an accident.
Engine stopped suddenly while driving. Warning light (I believe check engine) came on simultaneous with failure. Had seconds to coast to side of road before car came to full stop. Injuries avoided because not on highway, no car immediately behind and on road with ability to pull over. Could not be restarted. Initial repair at dealership failed, had to replace entire engine.
On July 20th, 2020 while driving our 2022 KIA Telluride at freeway speeds with A/C operating we noticed a change in humidity in the cabin. Immediately looked at the engine temperature gauge and it appeared normal. A few minutes later checked engine temperature again and once more temperature looked normal. Shortly thereafter came to a stoplight and glanced at the instrument cluster and noticed the engine temperature needle was pegged to the far right side of the gauge - indicating a extremely hot engine - and a "Engine Overtemp" message appeared in the message portion of the instrument cluster. The alternator warning symbol was also lit. Immediately pulled off the road into a service station and shut down the engine. Upon opening the hood noticed that the electric fan was running and observed no coolant leaks. Contacted our KIA dealer and upon explaining the problem to their service manager was asked to check the serpentine drive belt. I did so, and found that the belt was shredded and wrapped around the AC compressor pulley. We arranged to have the vehicle towed 100 miles back to our Kia dealer while we arranged transportation for ourselves. At the time of this belt failure this vehicle had approximately 3,600 miles on the odometer. The failed serpentine belt is KIA PN 25212 3LAC0. It is now August 23, 2022 and a replacement belt has been on backorder since July 20, 2022 and the dealer can provide no information as to when the new belt will arrive. We have had no use of this vehicle since the incident occurred and it has been sitting at the dealership.
- Sacramento, CA, USA
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We were driving down the freeway and the car overheated and power stopped. Turn our the drive belt was shredded and most of it missing. This was verified by the dealership once it was taken to them. This is a known problem through the community who owns these cars.
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- Caledonia, MI, USA