10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
86,518 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Lexus ES 300 electrical problems

electrical problem

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2002 Lexus ES 300 Owner Comments

problem #7

Dec 212020

ES 300

  • 0 miles

A D V E R T I S E M E N T S

I tried to start my car out of no where it wouldn't start no warning or anything I checked the starter that wasn't it I'm not sure off it's the engine or an electrical problem

- University City, MO, USA

problem #6

Mar 092017

ES 300

  • 172 miles
I bought this car from all auto sales. The same day, less than an hour later I attempted to drive the car home and it broke down in front of a red light. The salesman reassured me that nothing was wrong with it. I tried to start it back up and it wouldn't start so I had to push it to the side of the road, while pregnant and two kids present. It was sold to me "as is" and I have no temp tags and I'm expected to pay a bi weekly car note. I had to payout of pocket for a tow truck and at this point I just want my money back it's only been two days and I'm already experiencing problems out of this vehicle. Please help.

- Saint Louis, MO, USA

problem #5

Aug 202019

ES 300

  • 248,455 miles
On the night of August 20, 2019, at 9:45, I parked my Lexus ES 300 and went inside the local acme. Acme is approx miles from home. I entered the store and heard over the intercom all shoppers had 12 min before closing. I quickly shopped, and upon exiting the store, my car had a significant fire, and the fire company that was across the street had to respond and put it out. My car had no power, and it mysteriously caught fire. I was given the directive to have it towed immediately by the police and fire co who was on the scene. I quickly grabbed any salvageable personals and had to get a ride home by the police officer. The following day August 21, 2019, aaa towed the vehicle to my home. I had to attach the battery cable to have power for windows and locks along with the trunk. I gathered all my belongings and removed the wire. I called the fire marshall for a report, and he said he couldn't give me a report. It was compromised by being towed. Compromised for towing when I was told or rather demanded to remove the vehicle of the property immediately. I googled the words Lexus and fire and noticed by a few posts my issue was not an isolated incident. Therefore, I contacted Lexus, who had me tow my vehicle to the local dealer. The car sat and is still sitting for almost three weeks before an inspector looked at it on September 10. 2019. I went to check the only car after and took a video of what I saw. I waited the 30 days for a reply if they'd assume responsibility. I got my letter on the 31st day and they can not identify how the fire started and assume no liability. How does a car mysteriously catch fire parked" because this issue isn't isolated, is there any recourse action against Lexus for damages" I have videos and photos of the damage after the fire and after the inspection.

- Wilmington, DE, USA

problem #4

Jun 042013

ES 300

  • 50,000 miles

A D V E R T I S E M E N T S

Had to replace stater, brakes would start and engine would stop.had to have brakes replaced, lighting inside would sometimes come on other times no lighting inside.

- Kansas City, MO, USA

problem #3

Apr 182014

ES 300 6-cyl

  • 267,000 miles
I just purchased this car (Lexus ES 300 2002 sedan) for my daughter less than a week ago on 4/11/2014 from a private owner, with 267,000 miles and it ran well for a transportation vehicle, seems to have been well cared for mechanically, interior and exterior is in great shape and was checked out my friend a longtime mechanic. My daughter had just left the dmv which was closed today 4/18/2014 and street driving back home. The car made a loud popping sound, smoke started from under the hood and soon flames and she had to pull over and ditch the car. Soon it blazed and the whole front end, engine, windshield the front tires all burned. Fire and police departments showed up, extinguished the fire and did traffic control. The fire damage was control to the front and engine, the firewall did it's job. All the interiors, dash and console are all in tact and in good condition no smoke damage. VIN:[xxx] Lexus ES 2002 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Altadena, CA, USA

problem #2

Nov 062004

ES 300 6-cyl

  • Automatic transmission
  • 40,000 miles
Lexus ES 300 year 2002, I was pulling into a parking space, traveling at slow speed, 5-8 miles an hour, when the car would not stop, despite applying the brake. The car engine appeared to have a low hum and appeared to be in overdrive. The car jumped over a concrete divider, over a sidewalk, through a brick wall and plate glass window. The car was in a furniture store. The front of the car was extensively damaged. I ( the driver) hit my head ( left side) and the left side of my body hit the side of the car. The accident was reported to Lexus. They had access to evaluate the car and said that the brakes were fine. This type of accident has happened to other drivers of this make and year of car. I hope it will be evaluated carefully. I have suffered as a result of this accident. Just because Lexus could not find a problem, does not mean that it does not exist. Articles have been written about sudden acceleration occurring in 2002 Lexus ES 300 autos.

- Pleasantville, NY, USA

problem #1

Jan 052002

ES 300 4-cyl

  • Automatic transmission
  • miles
While applying the accelerator pedal, the vehicle hesitated to accelerate. Consumer tried numerous times and suddenly the vehicle accelerated uncontrollably. The consumer was able to maintain control of the vehicle and drove it to the dealer for inspection. The mechanic determined that computer needed to be reprogrammed. However, the problem recurred.

- Mabelvale, AR, USA

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