This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Lexus ES300, car lunges and jerks during acceleration and deceleration. Car drove fine until Lexus upgraded software, and then 100% noticeable difference in performance. Car was brought to jm Lexus approx 4-5 times for problem, and once to palm beach Lexus. Car jerked during test drive with mechanic. I was told it was a "characteristic" of the car, and there was nothing that can be done to fix it. Mechanic stated he has seen the same problem on other cars. Problem has been getting worse.
I have a 2002 Lexus ES300. If you stomp on the gas while driving in order to merge or pass the engin reves but the car does not pick up speed I.e there is a big dead spot. I took it to the dealor and was told that was how the care was designed to work. I feel that the hesitation is a big safty problem that could lead to a accident. What can be done to get Lexus to fix this problem?
- Silver Spring, MD, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Boca Raton, FL, USA