NHTSA — Seat Belts Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Lexus ES 300h seat belts / air bags problems

seat belts / air bags problem

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2018 Lexus ES 300h Owner Comments

problem #1

Apr 262018

ES 300h

  • miles

A D V E R T I S E M E N T S

I was told by a customer service agent through email that "the latch system should not be used for rear facing child seats." This is completely shocking to me as there are no indications in the manual that this is the case. We have been driving with our daughter for months using the latch system for her rear facing convertible car seat. It would have been easy enough to install with the seat belt instead.

- Castro Valley, CA, USA

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