10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
6,272 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Lexus ES 350 seat belts / air bags problems

seat belts / air bags problem

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2010 Lexus ES 350 Owner Comments (Page 1 of 7)

problem #127

Oct 132020

ES 350

  • miles

A D V E R T I S E M E N T S

Incident on 10/13/2020 On Tuesday October 13th. 2020 I was driving my 2010 Lexus ES 350 in Diamond Bar, CA 91765. I got hit on my side by a speedy car (ran red light) He was driving at speed of 55 mph. I got multiple fractures (No air bags were deployed) and later on hospital admission due to life serious complications. Now I-€™m dealing with continuous pain, inability to back to normal life style and a must have joint replacement due to joint damage (bone and cartilage). I have police report/total loss report have details about car damage and countless medical care and hospital admission for the implication of the accident. I'm uploading some photos for my white Lexus to the extent lt. axle broke and even for the other car in the crash seen (dark gray Audi) to show his speed.

- Diamond Bar, CA, USA

problem #126

Apr 112019

ES 350

  • miles
The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 19V005000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ira Lexus manchester (18 kilton rd, bedford, nh 03110, (603) 218-3500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Atkinson, NH, USA

problem #125

Mar 012019

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 18V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lexus of englewood (53 engle St, englewood, NJ 07631, (201) 568-3900) was contacted and confirmed that the parts were not available and needed to be ordered. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Cliffside, NJ, USA

problem #124

Sep 052018

ES 350

  • 125,000 miles

A D V E R T I S E M E N T S

Takata recall - took vehicle in for takata recall with no issues with vehicle. Picked it up after "repair" only to find airbag light on. Made appointment to bring vehicle back in and now being told that there is a passenger occupancy sensor that has gone bad. They claim this issue does not have anything to do with the recall!! after researching online, I find complaint after complaint concerning this very issue. This sensor should be included in a recall as there is obviously a defect with the sensor with so many complaints about it. And it is a high dollar fix.

- Chesterfield, VA, USA

problem #123

Mar 152018

ES 350

  • miles
Takata recall notified a Lexus dealer, was told it would be 3 to 4 months until problem is remedied

- Fredericksburg, VA, USA

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problem #122

Jun 012016

ES 350 6-cyl

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact stated that the recall notice for NHTSA campaign number: 18V024000 (air bags) was received in June of 2016. Lexus of richmond in richmond, va stated that the parts needed to repair the recall were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Mechanicsville, VA, USA

problem #121

Aug 082013

ES 350

  • miles

A D V E R T I S E M E N T S

My takata recall on my passenger air bag was recalled. I was scared to drive since my former 2004 Lexus airbag was not functioning properly. So I did not drive it for 3 yrs knowing my husband could not ride in the front sure to being handicapped, from a stroke, he could not get into the back seats. I owned a 2004 Lexus was totaled in 2010 and neither airbag deflated either.

- Grenada, MS, USA

problem #120

Mar 022016

ES 350

  • miles
Keep on waiting for dealer to fix airbag recall issue. Dangerous to drive auto with passenger in front seat. Dealer has no idea as to when the auto will be able to be repair.

- Visalia, CA, USA

problem #119

Jan 012018

ES 350

  • miles
2010 Lexus ES350. Consumer writes in regards to takata airbag safety recall.

- Jonesville, VA, USA

problem #118

Oct 272017

ES 350

  • miles
Takata recall received a notification for owners of vehicles with takata airbag inflators

- Magnolia, NJ, USA

problem #117

Jul 012016

ES 350 6-cyl

  • miles

A D V E R T I S E M E N T S

2010 ES350 Lexus. Consumer writes in regards to passenger side air bag safety recall. The consumer stated the recall repair exceeded a reasonable amount of time. The recall repair was completed. Updated 09/21/2017

- Santa Rosa, CA, USA

problem #116

Dec 062016

ES 350

  • miles
Takata recall. The contact's wife owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hendrick Lexus of charlotte (704-200-9071 located at 6025 E independence blvd, charlotte, nc 28212) where the vehicle was taken in for repairs. The contact was provided a loaner vehicle. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Weddington, NC, USA

problem #115

Aug 042017

ES 350 6-cyl

  • Automatic transmission
  • 104,000 miles
The contact owned a 2010 Lexus ES350. The contact received a notification stating that the vehicle had takata air bags. The contact was concerned that the VIN was not indicating that the vehicle was included in the recall. The manufacturer was notified. A local mechanic was not contacted. The contact had not experienced a failure. The vehicle's mileage was 104,000. Updated 09/06/17

- North Bellmore, NY, USA

problem #114

Aug 012017

ES 350

  • miles
The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a local dealer Lexus of rockville centre located at 700 sunrise highway rockville centre NY 11570, and phone number: 516-992-4100 where it was informed that recall remedy parts were on back order. The manufacturer was not notified of the issue. The contact had not experienced a failure. (parts distribution disconnect).

- East Rockaway, NY, USA

problem #113

Jul 052017

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received a recall notification for NHTSA campaign number: 16V340000 (air bags). The contact took the vehicle to the dealer (fields Lexus located in orange park, fl), but the parts were not available for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Orange Park, FL, USA

problem #112

May 232016

ES 350

  • miles
The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Lexus of towson located at 1040 york rd, towson, md 21204; (410) 769-9400) was contacted and stated that there were no appointments available until the end of September 2017. The dealer also stated that it was fine for people to wait. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Baltimore, MD, USA

problem #111

Jul 042013

ES 350

  • 70,000 miles
The contact owned a 2010 Lexus ES350. While driving 30 mph, the contact fell asleep and crashed the vehicle into a tree. The air bags failed to deploy. A police report was filed. The vehicle was towed to schultz Ford w haverstraw, Inc. Located at N route 9W us-9W, West haverstraw, NY 10993; (845) 947-2500 where it was deemed destroyed. There were no injuries, but the contact was taken to the hospital. The manufacturer was not contacted. The failure mileage was approximately 70,000.

- Ford Lauderdale, FL, USA

problem #110

May 232016

ES 350 6-cyl

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (valley Lexus in modesto, ca) and provided the contact with a repair appointment scheduled for September 20, 2017. The manufacturer was made aware of the issue and stated that the parts were available at the dealer's. the contact had not experienced a failure. Parts distribution disconnect. Updated 08/17/17

- Turlock, CA, USA

problem #109

Mar 012016

ES 350

  • miles
Takata recall - the local Lexus of greenville in SC has been very unresponsive and has cancelled appointments. Over a year later. We keep getting letters from Lexus, but no one is fixing it.

- Greenville, SC, USA

problem #108

May 042016

ES 350 6-cyl

  • miles
2010 Lexus ES 350. Consumer writes in regards to dealership unable to repair front passenger airbag inflator recall notice. The consumer stated the manufacturer provided a loaner vehicle. The loaner vehicle did not have the bar code affixed to it in order to be provided entrance into the consumer's gated community nor, the sunpass for travel on highways. Also, only one person was permitted to drive the vehicle. Updated 07/10/2017

- Wellington, FL, USA

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