This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Lexus ES350. The contact stated that the door locks failed to latch securely when the doors were closed. The vehicle was taken to an unknown dealer who stated that the door locks needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the vehicle was not subjected to any recalls pertaining to the failure. The approximate failure mileage was 59,000.
- Bristol, RI, USA
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- Bristol, RI, USA