This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving down the interstate and out of the blue my sunroof exploded. It sounded like a gunshot and I was driving 80mph. I almost ran into another driver due to glass falling on me.
The contact owns a 2012 Lexus ES350. The contact stated that the dashboard and instrument panel were melting and sticky. There was no cushion protection on the dashboard. The manufacturer was made aware of the failure. The manufacturer informed the contact that the 2012 Lexus ES350 was not eligible for a dashboard replacement, which ended in may of 2017. The vehicle was not taken to a dealer for diagnostic testing and repairs. The failure mileage was 79,000.
- Norcross, GA, USA
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- Hampton, GA, USA